APAC After-Sales Technical Support Expert

Socomec; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading electrical engineering firm in Singapore is seeking a Technical Support Manager to provide expertise and support for UPS systems. Responsibilities include managing technical support for subsidiaries, coordinating training sessions, and ensuring quality feedback to HQ. The ideal candidate holds a Bachelor's degree in electrical engineering and has strong technical know-how on UPS systems. This role offers opportunities to enhance processes and improve safety standards.

Qualifications

• Strong technical know-how on UPS systems at expert level.
• Knowledge on measure equipment.

Responsibilities

• Provide technical support to subsidiaries and distributors.
• Animate & support the continuing improvement within the team.
• Deploy and follow escalation process for Key Accounts.
• Ensure compliance with safety procedures.

Skills

Technical support

Problem solving

Communication

Analytical skills

Education

Bachelor’s degree in electrical engineering or related

Tools

UPS systems knowledge

Measurement equipment

Job description

A leading electrical engineering firm in Singapore is seeking a Technical Support Manager to provide expertise and support for UPS systems. Responsibilities include managing technical support for subsidiaries, coordinating training sessions, and ensuring quality feedback to HQ. The ideal candidate holds a Bachelor's degree in electrical engineering and has strong technical know-how on UPS systems. This role offers opportunities to enhance processes and improve safety standards.