Account Manager South East Asia

VAT Vakuumventile; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A global manufacturer in vacuum technology is seeking an experienced Account Manager to join the Applied Materials Global Account Team in Singapore. This role is essential for leading all business aspects within South East Asia, requiring strong problem-solving skills and a proven record in managing complex accounts in the semiconductor industry. The ideal candidate should excel in a matrixed team environment, demonstrating leadership and customer focus. Opportunities for both domestic and international travel are expected.

Qualifications

• 4-year degree or equivalent experience in the semiconductor industry.
• Experience managing a large complex global account.
• Strong interpersonal and analytical skills.
• Ability to work under pressure and adapt.

Responsibilities

• Work with global teams to execute sales strategy.
• Coordinate opportunity pipeline management.
• Manage customer relationships and product quality.
• Travel as required for customer service.

Skills

Interpersonal skills

Time management

Analytical skills

Communication skills

Presentation skills

Problem-solving skills

Education

4-year university technical or business degree

Job description

Location: Singapore, SG

Employment Type: Permanent

BE GREAT TOGETHER WITH US.

Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years. With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan.

Job Summary

VAT is looking for an experienced and talented Account Manager to join our Applied Materials Global Account Team. The Account Manager is a critical member of the AMAT Global Account Team to lead all aspects of AMAT business in South East Asia, including field service issues, repair performance, forecasting, sub-tier relationships and quality while maintaining positive customer satisfaction. The ideal candidate has a proven track record of growing business while increasing customer trust and loyalty, demonstrating strategic thinking and providing fact-driven proposals to solve complex problems by leveraging a globally matrixed team.

Principal Duties and Responsibilities

• Work within a cross functional global team of engineers, technicians, customer service, product management and finance professionals to effectively execute the global sales strategy.
• Coordinate all phases of the opportunity pipeline, including identification of clear customer requirements, product selection, quotation, follow-up, and order capture – with clear updates and milestone targets tracked in the VAT CRM.
• Provide input to the sales forecast for the region, including sub-tiers.
• Manage field service and product quality escalations to resolution and closure.
• Manage sub-tiers relationships in the region.
• Drive specification wins progress with the AMAT team in India.
• Build customer system/tool roadmaps and work to displace the competition on legacy equipment and attain specification wins on all new system developments.
• Stay abreast of market intelligence and industry trends within the account. Report findings and subsequent opportunities to VAT management and product groups.
• Demonstrate leadership within peer groups and management, helping to propagate a #oneVAT team approach to the business.
• Travel domestically and internationally as required to service the customer and attend periodic conferences and tradeshows.
• Demonstrate a high level of professionalism, ethical behavior and integrity in all activities.

Minimum Qualifications

• 4-year university technical or business degree is required (can be substituted with significant equivalent experience in the semiconductor industry).
• Experience managing a large, complex global account within the semiconductor industry.
• Strong interpersonal, time management, analytical, communication, and presentation skills.
• Creativity, enthusiasm and proven problem-solving skills.
• Must have the ability to work in a globally matrixed team environment, work under pressure and adapt to the demands of a changing environment.
• Vacuum technology and system architecture knowledge preferred.

You have any questions about this position? Contact Jeremy Ho via E-Mail or phone.