12 Months Implementation Executive (Bank) #NJN

Recruit Express; Singapore; On-site; SGD 46,000 - 63,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Payment Implementation Support Specialist. The role involves assisting merchants with payment solutions, managing client-related technical issues, and streamlining processes. Candidates should have a degree in Business IT and proficiency in Excel macros. This is a 12-month contract position with specified working hours.

Qualifications

• Must possess proficient skills in Excel macros and VBA.
• Comfortable with technical and programming lingo.
• Basic programming experience in any language.

Responsibilities

• Support payment implementation for cardholders and merchants.
• Streamline onboarding processes across stakeholders.
• Manage technical issues raised by clients.

Skills

Proficient skills in Excel macros

Basic programming experience

Understanding of server-client communication

Education

Degree in Business IT

Job description

Toa Payoh

12 Months Contract

9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday with 1 Hour meal break

Job Scope

• Payment implementation support role to help our prospects and existing commercial cardholders merchants to integrate onto full suite of payment solution eg ecommerce solutions.
• To understand Commercial Cards / Merchant business model and provide solutions that best fit their needs through enabling an efficient E2E user journey.
• Enable an efficient workflow process across all stakeholders involved in the onboarding process for Commercial Cards / Merchants onto payment platforms
• Provide solutions to streamline existing process through the use of macros, datasheets etc.
• Coordinate with 3rd party partners / vendors for fault resolution in a timely manner.
• Manage all payment and technical related issues raised by clients or stakeholders. This includes technical and operational-related investigations.
• Evolve to be an expert in this niche payment space which includes the suite commercial card solutions, credit card payment gateway like Apple Pay and Google Pay etc.
• Any other ad-hoc duties.

Requirements

• Degree in Business IT background, possess proficient skills in excel macros & VBA
• Basic programming experience in any language and understand basic internet technology and concept of server client communication.
• Comfortable with technical and programming lingo

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.