1 Year Contract Customer Service Assistant - 5 Days OFFICE HOURS - Bukit Merah

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate for Accounts Receivable management. Responsibilities include assisting patients with billing enquiries, performing reminder calls, and resolving disputes. The ideal candidate should have at least an 'A' Level or Diploma in Accountancy, with relevant experience in collections and credit control. Strong interpersonal skills and proficiency in Microsoft Excel are essential for this role. Interested candidates should email their resumes.

Qualifications

• Minimum 1 year relevant experience in Accounts Receivable management, Collections and Credit Control.
• Candidates with at least 2 years of customer service and administrative experience are also considered.
• Strong interpersonal skills to communicate effectively across various levels.

Responsibilities

• Perform reminder calls to patients for outstanding debts.
• Assist patients with enquiries on outstanding bills or financial assistance.
• Investigate and resolve billing disputes and coordinate with parties for case closure.

Skills

Accounts Receivable management

Excellent verbal communication skills

Strong interpersonal skills

Organizational skills

Proficient in Microsoft Excel

Education

“A” Level or Diploma in Accountancy

Tools

Microsoft Excel

SAP

Job description

Job Responsibilities:

• Actively perform reminder calls to patients in recovering outstanding debts.
• Render assistance to patients for any enquires on their outstanding bills or requesting for Medisave/ financial assistance.
• Investigate and resolve disputes relating to bills and payments, and coordinating with relevant parties to ensure case closure.
• Ensure all collection activities are recorded accurately.
• Work closely with internal and external stakeholders on Accounts Receivable matters.
• Other ad-hoc duties as assigned.

Job Requirements:

• “A” Level or Diploma in Accountancy.
• Minimum 1 year relevant experience in Accounts Receivable management, Collections and Credit Control.
• Candidates with at least 2 years of experience in customer service and administrative roles with excellent verbal communication skills will also be considered.
• Prior experience in collection agencies, finance shared service centre and similar industries would be an added advantage.
• Strong interpersonal skills with the ability to communicate and work effectively with various levels.
• Possess initiative, meticulous and great organizational skill with the ability to multi-task to meet deadlines.
• Proficient in Microsoft Excel; SAP experience would be an advantage.

For interested candidate, please email your resumes to [e-mail]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599