Waiter \ Waitress

IHG; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality company in Saudi Arabia is seeking a dedicated Guest Service professional for their new Kimpton Riyadh hotel. This dynamic role involves providing exceptional dining experiences, maintaining high service standards, and fostering positive guest interactions. Ideal candidates will have a hospitality management diploma, 2-3 years of luxury experience, and strong English communication skills, with Arabic preferred. Join a vibrant team committed to creating unforgettable moments for guests.

Benefits

Competitive salary

Comprehensive benefits

Qualifications

• 2–3 years of experience in a similar role within a luxury hotel or restaurant environment.
• Previous experience working in the GCC region is a plus.
• Fluent in English; Arabic is preferred.

Responsibilities

• Greet guests warmly and take accurate food and beverage orders.
• Ensure each guest has an exceptional and personalized dining experience.
• Maintain thorough knowledge of all menu items and preparation methods.
• Prepare tables and follow hygiene standards in the dining area.
• Work closely with kitchen and bar teams for seamless service.
• Accurately handle billing and payment procedures.
• Respond to guest concerns or special requests promptly.

Skills

Strong communication and interpersonal skills

Attention to detail

Energy and passion for hospitality

Education

High Diploma or equivalent in Hospitality Management or related field

Job description

About Us

Kimpton Hotels & Restaurants is the original boutique hotel company that pioneered the concept of unique, design-forward hotels in San Francisco before expanding globally. We are rooted in creating unforgettable, unscripted, and deeply personal guest experiences through thoughtful design, warm service, and vibrant dining.

At Kimpton, our mission is to be the best-loved hotel and restaurant company by staying true to our belief that heartfelt connections make people’s lives better. We empower our colleagues to act from the heart and create “ridiculously personal” experiences for guests and team members alike.

We’re looking for passionate, high-spirited individuals to join the pre-opening team at Kimpton Riyadh, the brand’s very first hotel in the Middle East. If you embrace individuality, inclusivity, and creativity, and thrive in an environment that is quirky, energetic, and empowering — we’d love to welcome you to the Kimpton family.

About Kimpton Riyadh

Located in the iconic King Abdullah Financial District (KAFD), Kimpton Riyadh brings the brand’s playful energy, infectious personality, and bold design to the heart of the Saudi capital. Just 22 km from the airport, the hotel features 212 guest rooms and suites, along with a selection of unique dining venues. As part of a LEED-certified development that includes luxury residences and world-class venues, Kimpton Riyadh sets a new standard for hospitality in the region.

Day-to-Day Responsibilities

• Guest Service: Greet guests warmly, take accurate food and beverage orders, and deliver them efficiently and professionally.
• Dining Experience: Ensure each guest has an exceptional and personalized dining experience, both in presentation and service.
• Menu Knowledge: Maintain thorough knowledge of all menu items, ingredients, and preparation methods to confidently assist guests with inquiries or recommendations.
• Cleanliness & Setup: Prepare tables, maintain cleanliness in the dining area, and follow hygiene standards before, during, and after service.
• Coordination: Work closely with kitchen and bar teams to ensure seamless service and timely delivery of orders.
• Billing & Payments: Accurately handle billing and payment procedures while ensuring a smooth guest checkout experience.
• Guest Feedback: Respond to guest concerns or special requests with professionalism, ensuring issues are resolved promptly.

What We Need From You

We are looking for someone who brings energy, attentiveness, and a genuine passion for hospitality. Ideally, you’ll have:

• High Diploma or equivalent in Hospitality Management or related field
• 2–3 years of experience in a similar role within a luxury hotel or restaurant environment
• Strong communication and interpersonal skills
• Previous experience working in the GCC region is a plus
• Fluent in English (Arabic is preferred)

Teamwork & Flexibility

All team members are expected to demonstrate flexibility and a collaborative attitude. During peak periods or special events, responsibilities may extend beyond core duties. A strong team spirit and willingness to support colleagues are vital to maintaining Kimpton’s high standards of service.

What We Offer

We’ll reward all your hard work with a competitive salary and comprehensive benefits.

Join us and become part of the global IHG family. At Kimpton, we celebrate different perspectives, trust and support each other, and always strive to do the right thing.

If you’re passionate about creating unforgettable moments and experiences, then we want you on our team.