Waiter And Barista

Chocomelt; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A specialty beverage company in Saudi Arabia is looking for a Barista to prepare high-quality beverages and provide excellent customer service. Duties include greeting customers, maintaining service standards, and handling cash registers. Candidates should possess positive interpersonal skills, have a minimum high school education, and ideally 1 year of experience as a barista. The ideal candidate will be customer focused and flexible, with the ability to work well under pressure.

Qualifications

• Minimum high school education required, higher degree preferable.
• Prior 1-year experience as barista is required.
• Ability to use POS/MICROS would be an advantage.

Responsibilities

• Greet all customers with a friendly, professional manner.
• Prepare and sell beverages by following prescribed recipes.
• Maintain service standards and product quality.

Skills

Positive interpersonal skills

Ability to work well under pressure

Customer service skills

Education

Minimum high school education

Higher degree preferable

Tools

POS/MICROS

Job description

Function

The Barista is responsible for making quality beverages, generally specialty hot drinks, preparing drink orders, working the cash register and cleaning and stocking bar while ensuring dedication to providing a high quality customer experience.

Baristas must do all required tasks quickly and efficiently while working in a professional manner.

Primary Duties & Responsibilities

• Greet all customers with a friendly, professional manner
• Maintain the outlet's service standards, product quality and cleanliness
• Prepare and sell beverages by following prescribed recipes and preparation techniques
• Generate revenue by attracting new customers
• Maintain guest relations and smoothness of the service cycle
• Handle all opening, hand over, ongoing and closing duties
• Follow restaurant policies, procedures, and service standards
• Organize take away orders efficiently and handle orders from home delivery
• Ensure stock levels are maintained and required items are timely ordered
• Maintain a safe and healthy work environment by following organization standards on safety and sanitization policies when handling food and beverage
• Inform the manager on duty of any operational inconsistencies
• Assist with customer complaints concerning quality and service in a prompt and professional manner or escape it
• Maintain the highest quality, consistent product standards
• Any other duties assigned by your supervisor/manager

Skills

• Positive interpersonal skills required
• Ability to work well under pressure
• Pleasant personality and presentable
• Should be customer focused and flexible
• Read, write, and speak English fluently
• Good customer service skills required

Qualifications

• Minimum high school education required, higher degree preferable.
• Prior 1-year experience as barista is required.
• Ability to use POS/MICROS would be an advantage.