Overview
Purpose: We are looking for a Technical Writer & Publications Specialist to join our Global Operation Support Team.
You will collaborate with application engineers, SMEs, and technical experts to:
- Create and publish manuals, procedures, troubleshooting guides, technical bulletins, and training materials.
- Develop modern Technology-Based Training (TBT) content (video, animation, VR/AR modules).
- Maintain and structure a centralized technical documentation library used by all business units.
Your work will directly support field operations, training programs, and engineering excellence across the globe.
Key Responsibilities
Technical Writing & Publications
- Work with Operation Support Engineers and Subject Matter Expert (SMEs) to author and publish:
- Engineering manuals & troubleshooting guides.
- Technical bulletins & field alerts.
- Procedures, SOPs, and training materials.
- Technical abstracts, case studies, and knowledge papers.
- Ensure all published materials are clear, structured, and aligned with engineering standards.
Multimedia & Training Support
- Develop Technology-Based Training (TBT) content, including videos, animations, and VR/AR interactive learning modules.
- Collaborate with engineers to translate complex technical knowledge into user-friendly training material.
Documentation Database & Version Control
- Maintain a rigid, centralized document database to ensure accessibility across business units.
- Implement strict revision control and classification standards.
- Guarantee that all documents are accurate, traceable, and properly archived.
Global Collaboration
- Partner with global technical support teams, Field quality coach, manufacturing experts, and regional operations.
- Act as the bridge between technical experts and end users, ensuring information flows efficiently and accurately.
Qualifications & Experience
- Bachelor (or higher) degree in any Science/Engineering discipline – preferred candidate with degree in Technical Writing.
- Minimum 3 years of proven experience in technical writing, publications, or knowledge management — preferably in oilfield services or engineering environments.
- Demonstrated ability to prepare manuals, bulletins, procedures, and training materials.
- Proficiency in document publishing systems and content management tools.
- Experience creating videos, animations, or VR/AR-based training content is a plus.
- Excellent English writing and editing skills.
- Strong organizational ability and passion for delivering high-quality technical content.
Note: Please read the JD carefully before applying. This is a technical writing role, not a document control position.