Strategic Client Account Manager – Renewals & Growth

The Cigna Group; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading health services company in Riyadh is seeking an experienced professional to manage existing accounts and enhance customer satisfaction. The role requires excellent communication skills in English and Arabic, strong interpersonal abilities, and a focus on business excellence. Ideal candidates will demonstrate strategic thinking and regulatory knowledge. This position is open for Saudi candidates only.

Qualifications

• Experience of collation of data and statistical analysis.
• Ability to take ownership and demonstrate initiative.
• Capable of prioritizing workloads to meet tight deadlines.
• Regulatory expert.
• Basic leadership and management skills.

Responsibilities

• Managing a book of business for existing accounts.
• Resolving complex customer issues.
• Engaging with brokers/clients regularly.
• Conducting strategic meetings on retention rate and success.
• Proactively managing and negotiating renewal for the portfolio.

Skills

Excellent communication in English and Arabic

Influencing and negotiating skills

Works well under pressure

Strong interpersonal skills

Customer focus

Tools

Excel

Word

Salesforce

Job description

A leading health services company in Riyadh is seeking an experienced professional to manage existing accounts and enhance customer satisfaction. The role requires excellent communication skills in English and Arabic, strong interpersonal abilities, and a focus on business excellence. Ideal candidates will demonstrate strategic thinking and regulatory knowledge. This position is open for Saudi candidates only.