Store Manager

SupportFinity™; Milhah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading beverage retailer in Medina Province is seeking a Store Manager to oversee daily operations and drive sales performance. You will lead a passionate team, ensuring exceptional customer service and adherence to brand standards. The ideal candidate has a proven background in retail or hospitality management and a passion for creating a dynamic work environment.

Qualifications

• Proven experience in retail, hospitality, or food & beverage management.
• Strong leadership and team-building skills.
• Passion for customer service in a dynamic environment.

Responsibilities

• Oversee daily store operations and ensure customer satisfaction.
• Drive sales performance and achieve revenue targets.
• Recruit, train, and develop a high-performing team.
• Enforce brand standards and maintain hygiene regulations.

Skills

Leadership skills

Customer service skills

Inventory management

Multitasking

Job description

Overview

Job Summary: As a Store Manager at Joe & The Juice, you will be responsible for overseeing daily store operations, ensuring exceptional customer service, and driving sales performance. You will lead, inspire, and develop a high-performing team while maintaining the brand's energetic and dynamic culture.

Responsibilities

• Operations & Sales: Ensure smooth day-to-day operations, including inventory management, stock ordering, and adherence to company policies.
• Operations & Sales: Drive sales performance and achieve revenue targets through excellent customer engagement and upselling techniques.
• Operations & Sales: Monitor and optimize store profitability, including labor costs and waste management.
• Team Leadership & Development: Recruit, train, and develop a passionate team of juicers and baristas.
• Team Leadership & Development: Lead by example in fostering a high-energy, team-oriented, and fun work environment.
• Team Leadership & Development: Conduct regular performance evaluations and provide coaching to enhance team productivity.
• Customer Experience & Brand Standards: Maintain exceptional customer service standards, ensuring an outstanding experience for every guest.
• Customer Experience & Brand Standards: Uphold and enforce Joe & The Juice's brand guidelines, store aesthetics, and hygiene standards.
• Customer Experience & Brand Standards: Handle customer inquiries, feedback, and complaints professionally.
• Health & Safety Compliance: Ensure all food safety, hygiene, and health & safety regulations are strictly followed.
• Health & Safety Compliance: Maintain cleanliness and organization across all areas of the store.

Requirements

• Proven experience in a retail, hospitality, or food & beverage management role.
• Strong leadership and team-building skills with a hands-on approach.
• Passion for customer service and a dynamic, high-energy work environment.
• Ability to multitask, prioritize, and problem-solve effectively.
• Knowledge of inventory and financial management (P&L experience is a plus).
• Flexible schedule, including weekends and holidays