Spare Parts Sales Representative - Power Generators

Apt Resources; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A recruitment agency is seeking a Spare Parts Sales Representative to support aftermarket operations in Jeddah's power solutions industry. The successful candidate will enhance customer satisfaction through effective sales strategies, technical coordination, and order management. An ideal candidate has a Bachelor's degree in engineering, 3-5 years of relevant sales experience, and strong communication skills. Familiarity with MS Office and ERP systems is essential. Competitive benefits as per market standards are offered.

Qualifications

• Minimum 3 to 5 years of spare parts sales experience, ideally in generators or power systems.
• Fluency in English is required.

Responsibilities

• Respond to customer inquiries and provide accurate spare parts recommendations.
• Prepare quotations with correct parts selection and pricing.
• Assist customers in identifying parts using catalogues and equipment data.
• Track pending orders and update customers proactively.
• Maintain strong relationships with existing customers.

Skills

Communication skills

Negotiation skills

Customer service orientation

Problem-solving

Technical knowledge of gensets and engines

Education

Bachelor’s degree in Mechanical, Electrical, or related engineering field

Tools

MS Office

ERP systems

CRM systems

Job description

Apt Resources is looking for a Spare Parts Sales Representative for our client in the power solutions industry based in Riyadh . The successful candidate will support aftermarket operations by promoting, selling, and coordinating spare parts for power equipment. This role requires both technical understanding and strong customer service skills.

Key Responsibilities

Sales and Customer Support

• Respond to customer inquiries and provide accurate spare parts recommendations
• Prepare quotations with correct parts selection and pricing
• Follow up on quotes, negotiate, and close orders
• Assist customers in identifying parts using catalogues and equipment data
• Provide after sales support and ensure customer satisfaction

Order Management

• Process orders accurately in the ERP or CRM system
• Monitor delivery timelines and coordinate with warehouse and logistics teams
• Track pending orders and update customers proactivelyCoordinate with procurement for non stock or special spare parts

Technical Coordination

• Work with service engineers to ensure technical compatibility
• Review equipment history and suggest preventive maintenance parts
• Identify substitute parts when originals are discontinued

Business Development

• Maintain strong relationships with existing customers
• Identify upselling and cross selling opportunities
• Explore new industries and clients to grow the aftermarket business
• Monitor competitor pricing and market activities

Data and Reporting

• Keep CRM and ERP entries updated
• Prepare regular reports on sales performance, customer feedback, and trends
• Ensure compliance with sales procedures and pricing rules

Requirements

• Bachelor’s degree in Mechanical, Electrical, or related engineering field
• Minimum 3 to 5 years of spare parts sales experience, ideally in generators or power systems
• Strong technical knowledge of gensets, engines, alternators, and related parts
• Excellent communication and negotiation skills
• Strong problem solving and customer service orientation
• Proficiency in MS Office and ERP or CRM systems
• Fluency in English

Benefits

As per market standards