ServiceNow Project Manager

Trades Workforce Solutions; Saudi Arabia; On-site; SAR 100,000 - 130,000; Full time

Job summary

A leading workforce solutions provider is looking for an experienced ServiceNow Project Manager to oversee implementation projects in Saudi Arabia. The ideal candidate will manage project scope, timelines, and resources while ensuring high-quality delivery. Fluent in Arabic and strong in project management (Agile and Waterfall), the successful applicant will also benefit from competitive salary, health insurance, and opportunities for professional growth. This role requires excellent leadership and communication skills and offers a dynamic work environment.

Benefits

Competitive salary

Performance bonuses

Health insurance

Visa sponsorship

Relocation package

Professional growth opportunities

ServiceNow certification support

Qualifications

• Proven experience managing ServiceNow projects or similar IT service management projects.
• Strong knowledge of the ServiceNow platform and modules.
• Excellent project management skills using Agile and Waterfall methodologies.
• Fluent in both Arabic and English communication.

Responsibilities

• Lead end-to-end ServiceNow implementation projects.
• Act as the primary point of contact for clients and stakeholders.
• Manage project scope, timelines, budgets, risks, and resources.
• Drive process improvements and implement best practices.

Skills

Leadership skills

Project management (Agile and Waterfall)

Problem-solving

Stakeholder management

Fluency in Arabic

Fluency in English

Education

PMP, Prince2, or equivalent certification

Tools

ServiceNow platform and modules

Job description

We are seeking an experienced ServiceNow Project Manager to lead and manage ServiceNow implementation projects across Saudi Arabia. The ideal candidate will be fluent in Arabic and possess strong leadership skills, ensuring projects are delivered on time, within scope, and with the highest quality standards.

Key Responsibilities

• Lead end-to-end ServiceNow implementation projects, including planning, execution, and delivery.
• Act as the primary point of contact for clients, stakeholders, and internal teams.
• Manage project scope, timelines, budgets, risks, and resources.
• Ensure effective communication and coordination among project teams, clients, and third‑party vendors.
• Monitor project progress and prepare regular status reports for management and clients.
• Drive process improvements and implement best practices in ServiceNow project management.
• Conduct workshops, meetings, and training sessions in Arabic as required.

Requirements

• Proven experience managing ServiceNow projects or similar IT service management projects.
• Strong knowledge of the ServiceNow platform and modules.
• Excellent project management skills (Agile and Waterfall methodologies).
• Fluent in Arabic (verbal and written) and strong English communication skills.
• PMP, Prince2, or equivalent project management certification is a plus.
• Strong problem‑solving, analytical, and stakeholder‑management skills.
• Ability to work independently and in a multicultural environment.

Benefits

• Competitive salary and performance bonuses.
• Health insurance and other benefits, including visa sponsorship and relocation package.
• Opportunities for professional growth and ServiceNow certification support.