Service Engineer

EagleBurgmann; Al Jubayl; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading engineering firm in Al Jubayl seeks a mechanical engineer to maintain service center operations and provide technical support. Requires a Bachelor's degree and 3-5 years of experience in Oil & Gas or related industries. Candidates should have expertise in troubleshooting and a strong command of English. This role contributes to efficient service delivery and cross-department collaboration.

Qualifications

• Minimum 3-5 years’ technical experience in Oil & Gas, Petrochemical.
• Experience with Wet & Dry Gas Seals and support systems.
• Knowledge of rotating equipment design and assembly.

Responsibilities

• Maintain service center facilities and equipment.
• Assist sales with troubleshooting jobs.
• Provide technical support for customer training seminars.

Skills

Technical support

Troubleshooting

Communication

Project management

Education

Bachelor’s degree in mechanical engineering

Tools

Advanced MS Office

Power BI

Job description

Responsibilities

• Maintain the service center facilities and equipment, make recommendations as & when required.
• Assisting the service team in the service center efficient operations and speedy delivery of MS.
• Make recommendations for additional resources including personnel and equipment, and training needs of personnel.
• Co-ordination of smooth running of the service center with service staff.
• Assist sales dept. in troubleshooting jobs; carry out important installation jobs at sites.
• Where applicable, make RCA reports of MS.
• Provide technical support to sales regarding technical presentations, training seminars for customers and staff.
• Maintain various on-going service contracts.
• Closely work with EB-Service Engineering department for finalizing RCA of MS failures, Test cells & Faster Repair.
• Co-ordinate with customers, vendors & sales department for service center-related clarifications, queries and recommendations.
• Assist to service team for preparing monthly MS Planning & Progress Report.

Qualifications

• Bachelor’s degree in mechanical engineering
• Minimum 3-5 years’ technical experience working in Oil & Gas, Petrochemical or related industries specially in Wet & Dry Gas Seals & its support system (Assembly, Installation, Trouble Shooting)
• Have knowledge of rotating equipment general arrangement, design and assembly, BOM
• Experience with large and complex organizations
• Appropriate computer and IT systems skills / knowledge (Advanced MS office, Power BI, document management)
• Fluent English (spoken and written)