Senior Call Center Manager – Real Estate, Makkah (Commission)

Arbete Careers; Makkah Region; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency is hiring a Contact Centre / Call Centre Manager in Makkah, Saudi Arabia. The ideal candidate has over 10 years of experience in the field, including 6 years in a managerial position. Responsibilities include leading operations, managing customer relationships, and developing strategies. The role requires a Bachelor's degree in a relevant field and is open to Saudi Nationals or non-Saudis who meet local requirements.

Benefits

Medical insurance for employee and family

Commission

Qualifications

• Minimum 10 years of experience in the same field.
• Experience as a manager for a minimum of 6 years.
• Proficiency in training and team follow-up.

Responsibilities

• Lead the contact centre operations.
• Manage customer relationships effectively.
• Develop and implement strategies.

Skills

Problem-solving

Team leadership

Strategy development

Customer relationship management

Education

Bachelor's degree in Business Administration, Marketing or Public Relations

Job description

A leading recruitment agency is hiring a Contact Centre / Call Centre Manager in Makkah, Saudi Arabia. The ideal candidate has over 10 years of experience in the field, including 6 years in a managerial position. Responsibilities include leading operations, managing customer relationships, and developing strategies. The role requires a Bachelor's degree in a relevant field and is open to Saudi Nationals or non-Saudis who meet local requirements.