Sales Supervisor

H. M. Al Rugaib & Sons Trading Co. - شركة حمد محمد الرقيب و أولاده التجارية; Al Khobar; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading trading company in Al Khobar is seeking a Sales Supervisor to guide the sales team in achieving showroom targets. Ideal for fresh Industrial Engineering graduates or those with relevant retail experience. Responsibilities include supervising sales activities, ensuring customer satisfaction, and leveraging Industrial Engineering knowledge for improvements. This role offers an exciting opportunity for career growth within sales and retail management.

Qualifications

• Fresh graduates welcome or proven retail experience.
• Passion for developing people management skills.
• Flexibility to work shifts, weekends, and holidays.

Responsibilities

• Supervise and motivate sales team.
• Monitor sales activities and staff schedules.
• Provide coaching and support to team members.

Skills

Leadership potential

Excellent communication

Analytical mindset

Problem-solving skills

Ability to work under pressure

Education

Bachelor’s degree in Industrial Engineering

Tools

MS Office

ERP/POS systems

Job description

Overview

The Sales Supervisor will play a key role in supporting and guiding the sales team to achieve showroom targets, while ensuring excellent customer service and operational efficiency. This opportunity is ideal for fresh Industrial Engineering graduates who want to build a career in sales & retail management, or for candidates with prior retail experience looking to grow into a supervisory role.

Responsibilities

• Supervise and motivate the sales team to achieve individual and collective sales goals.
• Monitor sales activities, staff schedules, and shift rotations.
• Provide coaching, guidance, and support to team members to improve performance.
• Ensure high levels of customer satisfaction through professional service and problem resolution.
• Assist in preparing performance reports and sales KPIs.
• Support merchandising, promotions, and campaign activities within the showroom.
• Maintain compliance with company policies, procedures, and visual merchandising standards.
• Handle escalated customer concerns in coordination with management.
• Contribute to process improvements by applying Industrial Engineering knowledge in operations.

Qualifications

• Bachelor’s degree in Industrial Engineering (fresh graduates are welcome), OR proven experience in retail sales/supervision.
• Strong leadership potential and interest in developing people management skills.
• Excellent communication and interpersonal skills.
• Analytical and problem-solving mindset.
• Ability to work under pressure and in a fast-paced retail environment.
• Flexibility to work shifts, weekends, and holidays.
• Proficiency in MS Office; knowledge of ERP/POS systems is a plus.