Operations and Community Manager

جراند كومنتي; Al Maathar Municipality; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading marketing agency in Saudi Arabia is seeking an Operations and Community Manager to ensure exceptional client satisfaction through top-tier influencer marketing services. The role involves overseeing the operations and community teams, developing strategies to exceed client expectations, and managing cross-functional teams. Candidates should have a Bachelor's degree, 7+ years in operations or community management, and strong organizational skills. This position offers a dynamic work environment with significant responsibilities.

Qualifications

• Minimum of 7 years of experience in operations, community management, or a related role.
• Possession of a car with a valid driving license.

Responsibilities

• Ensure exceptional client satisfaction by delivering top-tier influencer marketing services.
• Oversee the operations and community teams and manage client expectations.
• Develop strategies to exceed targets and strengthen relationships.

Skills

Fluent in English

Strong organizational and time-management skills

Education

Bachelor’s degree in business administration, Marketing, Communications, or a related field

Job description

he Operations and Community Manager is responsible for ensuring exceptional client satisfaction by delivering top-tier influencer marketing services. This role oversees the operations and community teams, manages client expectations, develops strategies to exceed targets, and strengthens relationships with clients and influencers. The position requires the ability to coordinate cross-functional teams, manage shifts operating 24/7, and support sales efforts to close deals and secure upsells.

Skills

• Bachelor’s degree in business administration, Marketing, Communications, or a related field.
• Minimum of 7 years of experience in operations, community management, or a related role.
• Fluent in English.
• Possession of a car with a valid driving license.
• Strong organizational and time-management skills.