OpenShift TAM: Enterprise Cloud & Customer Advocate

Redhat; Remote; SAR 120,000 - 160,000; Full time

Job summary

A leading enterprise software company is seeking an experienced OpenShift Technical Account Manager in Saudi Arabia. This role involves providing hands-on guidance for customers using the OpenShift Container Platform, troubleshooting technical issues, and building long-lasting customer relationships. The ideal candidate should have at least 5 years of experience with cloud solutions, exceptional communication skills, and the ability to manage multiple customer relationships effectively. Join a dynamic team that promotes innovation in technology solutions.

Benefits

Flexible work environments

Professional development opportunities

Inclusive workplace culture

Qualifications

• 5 years experience in a support, development, engineering, or quality assurance organization.
• Outstanding verbal and written communication skills.
• Expertise with containers and cloud management.

Responsibilities

• Develop relationships with key stakeholders and understand their business goals.
• Perform technical reviews and prevent issues proactively.
• Troubleshoot technical issues and drive issue escalation.

Skills

Enterprise cloud solutions expertise

Communication skills

Technical troubleshooting

Customer relationship management

Time management

Education

Bachelor’s degree in technology-related discipline

Tools

OpenShift

Kubernetes

Red Hat CloudForms

Ansible Automation Platform

Job description

A leading enterprise software company is seeking an experienced OpenShift Technical Account Manager in Saudi Arabia. This role involves providing hands-on guidance for customers using the OpenShift Container Platform, troubleshooting technical issues, and building long-lasting customer relationships. The ideal candidate should have at least 5 years of experience with cloud solutions, exceptional communication skills, and the ability to manage multiple customer relationships effectively. Join a dynamic team that promotes innovation in technology solutions.