Night Manager - Lead Overnight Guest Service & Operations

Accor Hotels; Umluj; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading international hotel chain in Umluj is seeking a Night Manager to ensure the highest level of guest service during overnight hours. Reporting to the Asst. Front Office Manager, the Night Manager will oversee hotel operations, maintain service standards, and lead the night team. Ideal candidates should be proactive, motivated, and possess strong communication skills, ensuring consistency in exceeding guest expectations and driving team performance.

Qualifications

• Motivator and proactive in team settings.
• Strong communication skills to interact with departments and guests.
• Ability to resolve guest issues effectively.

Responsibilities

• Ensure Front Office Standards and procedures are followed.
• Handle nightly end-of-day reporting for accuracy.
• Resolve guest satisfaction issues proactively.
• Provide direction and guidance to night team.
• Monitor daily financial goals and targets.

Skills

Communication skills

Team leadership

Problem-solving

Motivation

Job description

A leading international hotel chain in Umluj is seeking a Night Manager to ensure the highest level of guest service during overnight hours. Reporting to the Asst. Front Office Manager, the Night Manager will oversee hotel operations, maintain service standards, and lead the night team. Ideal candidates should be proactive, motivated, and possess strong communication skills, ensuring consistency in exceeding guest expectations and driving team performance.