Night auditor

Wyndham Hotels and Resorts Inc; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hotel chain in the Riyadh Region is seeking a Night Auditor responsible for overseeing front desk operations during the overnight shift. This role combines customer service with accounting duties, ensuring the accuracy of daily financial transactions and maintaining smooth hotel operations. Key responsibilities include greeting guests, reconciling transactions, and monitoring hotel security. The ideal candidate will have a background in customer service, strong attention to detail, and the ability to work night shifts.

Qualifications

• Experience in customer service roles, preferably in hospitality.
• Familiarity with accounting principles and financial reporting.
• Ability to work during overnight shifts.
• Strong interpersonal and communication skills.

Responsibilities

• Greet and assist guests during check-in and check-out.
• Reconcile daily financial transactions and prepare audit reports.
• Manage reservations, cancellations, and modifications.
• Monitor hotel premises for security concerns.

Skills

Customer service

Accounting

Attention to detail

Problem-solving

Job description

The Night Auditor is responsible for overseeing the front desk operations during the overnight shift and ensuring the accuracy of daily financial transactions. This role combines customer service with accounting duties, making it essential for maintaining smooth hotel operations and preparing financial reports for management.

Key Responsibilities

• Guest Services

  • Greet and assist guests during check-in and check-out.
  • Handle guest inquiries, requests, and complaints professionally.
  • Ensure guest safety and comfort during overnight hours.

• Audit & Accounting

  • Reconcile daily financial transactions and prepare audit reports.
  • Balance room charges, taxes, and other revenue sources.
  • Verify and correct discrepancies in billing and payments.
  • Generate and distribute daily revenue and occupancy reports.

• Front Desk Operations

  • Manage reservations, cancellations, and modifications.
  • Monitor room availability and update the system accordingly.
  • Maintain accurate records of guest accounts and folios.

• Security & Safety

  • Monitor hotel premises for security concerns.
  • Respond to emergency situations and follow safety protocols.
  • Ensure compliance with hotel policies and procedures.