Multi-Store Manager

MALAMA; Al Khobar; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading restaurant management company in Saudi Arabia is looking for an experienced Store Manager. In this role, you will manage daily operations of one or more stores, supervise teams, monitor inventory, and ensure customer satisfaction. Ideal candidates will have a Bachelor’s degree and a minimum of 2 years of experience in restaurant or multi-store management, with proven leadership and communication skills. The position offers the opportunity to work in a dynamic environment focused on quality and operational excellence.

Qualifications

• Minimum 2 years of experience in managing a restaurant branch or multi-store operation.
• Knowledge of restaurant management systems and operational procedures.

Responsibilities

• Manage daily operations of one or multiple stores to ensure smooth business flow.
• Supervise and guide store teams to achieve optimal performance.
• Monitor inventory and procurement levels, ensuring product availability.
• Ensure customer satisfaction, handle complaints, and maintain service and product quality.
• Prepare sales and revenue reports and analyze store performance.
• Organize work schedules, control expenses, and ensure compliance with policies and procedures.
• Train and support new managers within the branches.
• Handle daily operational challenges such as staff absences, supplier issues, and crises.
• Ensure compliance with food safety and hygiene standards.

Skills

Leadership

Communication

Organization

Planning

Problem-solving

Education

Bachelor’s degree in Business Administration or related field

Job description

Job Responsibilities

• Manage daily operations of one or multiple stores to ensure smooth business flow.
• Supervise and guide store teams to achieve optimal performance.
• Monitor inventory and procurement levels, ensuring product availability.
• Ensure customer satisfaction, handle complaints, and maintain service and product quality.
• Prepare sales and revenue reports and analyze store performance.
• Organize work schedules, control expenses, and ensure compliance with policies and procedures.
• Train and support new managers within the branches.
• Handle daily operational challenges such as staff absences, supplier issues, and crises.
• Ensure compliance with food safety and hygiene standards.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Restaurant Management, Hospitality, Marketing, or a related field.
• Minimum 2 years of experience in managing a restaurant branch or multi-store operation.
• Strong leadership, planning, organization, and problem-solving skills.
• Effective communication and team management abilities.
• Knowledge of restaurant management systems and operational procedures.