Luxury Hospitality Learning & Quality Coach & Facilitator

InterContinental Hotels Group; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A global hospitality brand seeks a Learning & Quality Trainer & Facilitator in Saudi Arabia to develop and deliver training programs aligned with luxury service standards. You'll engage with diverse teams, conduct training needs analyses, and measure training effectiveness, all while fostering an inclusive culture. Join us to elevate service standards and support colleague growth within a welcoming environment.

Benefits

Competitive rewards

Meaningful learning opportunities

Career growth within a global brand

Qualifications

• Ability to engage diverse teams effectively.
• Experience in developing tailored learning solutions.
• Measurable improvements in performance and service quality.

Responsibilities

• Design and deliver learning programs aligned with IHG brand standards.
• Conduct training needs analysis across departments.
• Facilitate engaging classroom and experiential training.

Skills

Strong facilitation and communication skills

Solid understanding of luxury hospitality service standards

Coaching mindset

Strong collaboration skills

Job description

A global hospitality brand seeks a Learning & Quality Trainer & Facilitator in Saudi Arabia to develop and deliver training programs aligned with luxury service standards. You'll engage with diverse teams, conduct training needs analyses, and measure training effectiveness, all while fostering an inclusive culture. Join us to elevate service standards and support colleague growth within a welcoming environment.