Luxury Front Desk Concierge

Accor Hotels; King Abdullah Economic City; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel chain located in King Abdullah Economic City is seeking an organized and customer-focused front office agent. The role involves managing check-ins and check-outs, handling guest inquiries, and ensuring high-quality service during their stay. Candidates must possess a university degree in Hotel Management and have at least a year of experience in a similar role at a star hotel. Join a dynamic team where your contributions will enhance the guest experience.

Qualifications

• Minimum of 1 year in a similar role at a star hotel.
• Experience in handling guest complaints and inquiries.
• Able to process check-ins and check-outs efficiently.

Responsibilities

• Register and process check in for all arrivals.
• Handle guest check outs professionally.
• Provide friendly and courteous service to guests.
• Resolve guest complaints and inquiries promptly.

Skills

Guest service excellence

Cashiering and accounting

Problem-solving

Communication

Attention to detail

Education

University Degree in Hotel Management

Job description

A leading hotel chain located in King Abdullah Economic City is seeking an organized and customer-focused front office agent. The role involves managing check-ins and check-outs, handling guest inquiries, and ensuring high-quality service during their stay. Candidates must possess a university degree in Hotel Management and have at least a year of experience in a similar role at a star hotel. Join a dynamic team where your contributions will enhance the guest experience.