IT Support Engineer — Windows/Linux, Cloud & Network

Nesma Injazat; Jeddah; On-site; SAR 30,000 - 40,000; Full time

Job summary

A leading digital transformation company in Saudi Arabia is seeking an IT Support Engineer to provide technical support for hardware, software, and network issues. The ideal candidate will have over 3 years of experience in IT support and a Bachelor's degree in IT or Computer Science. Strong communication skills in Arabic and English are essential. This full-time role promises an engaging work environment where innovative technology solutions are implemented.

Qualifications

• 3+ years in IT support (hardware, software, networking, and server administration).
• Strong communication skills in Arabic and English.

Responsibilities

• Provide 1st/2nd‑line support for hardware, software, and network issues.
• Install, configure, and troubleshoot end-user devices and applications.
• Manage tickets via ITSM tools with full documentation.
• Assist with server administration and maintenance tasks.
• Document system/network changes and maintain knowledge base.

Skills

Troubleshooting Windows/MacOS

O365 support

Active Directory

Networking fundamentals

Customer service skills

Education

Bachelor’s in IT/Computer Science or equivalent experience

Tools

VMware

AWS

Azure

Job description

A leading digital transformation company in Saudi Arabia is seeking an IT Support Engineer to provide technical support for hardware, software, and network issues. The ideal candidate will have over 3 years of experience in IT support and a Bachelor's degree in IT or Computer Science. Strong communication skills in Arabic and English are essential. This full-time role promises an engaging work environment where innovative technology solutions are implemented.