IT Manager - SDRS

Qureos; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading technology firm located in Dammam is seeking an experienced IT Manager to lead and manage the overall IT strategy, infrastructure, and technology operations. The ideal candidate will have over 10 years of progressive IT experience, strong leadership skills, and proficiency in project management. The role includes overseeing infrastructure management, ERP system integration, vendor management, and driving cost efficiency. This is a pivotal role for ensuring the IT services align with business objectives.

Qualifications

• Minimum 10 years of progressive IT experience, including managerial or leadership roles.
• Professional certifications like PMP, ITIL, COBIT are a plus.
• Strong communication skills in English; Arabic is an advantage.

Responsibilities

• Develop and implement the company's IT strategy in alignment with business goals.
• Oversee IT infrastructure and manage data center operations.
• Lead ERP implementation and manage system integrations.
• Plan, manage, and deliver IT projects within budget and timelines.
• Analyze existing processes for improvement opportunities.
• Manage IT vendors and negotiate contracts.
• Prepare IT budgets and monitor operational costs.
• Lead and mentor the IT team for effective service delivery.

Skills

Leadership

Project Management

Analytical Skills

Stakeholder Management

Communication Skills

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

ERP systems

Project Management Software

Job description

Job Title

IT Manager / Head of IT

Department

Information Technology

Reports To

CEO / General Manager

Location

Dammam - King Abdul Aziz Port (Bonded Zone)

Job Summary

The IT Manager will be responsible for leading and managing the company's overall IT strategy, infrastructure, systems, and technology operations. The role focuses on strategic IT planning, governance, ERP systems, infrastructure development, system integration, vendor management, and cost control to ensure reliable, secure, and efficient IT services aligned with business objectives.

Key Responsibilities

1. Strategic IT Planning & Governance
   • Develop and implement the company's IT strategy in alignment with business goals.
   • Establish IT governance frameworks, policies, procedures, and standards.
   • Advise top management on technology investments, risks, and opportunities.
2. Infrastructure & Data Center Management
   • Oversee IT infrastructure including servers, networks, storage, security systems, and cloud/on-prem solutions.
   • Manage data center operations, availability, backup, disaster recovery, and business continuity plans.
   • Ensure high availability, scalability, and security of all IT systems.
3. ERP & System Integration
   • Lead ERP implementation, enhancement, planning, and optimization projects.
   • Manage system integrations between ERP, finance, HR, operations, logistics, and third-party platforms.
   • Ensure data integrity, system performance, and process automation.
4. Project Management
   • Plan, manage, and deliver IT projects within scope, budget, and timelines.
   • Apply project management best practices and methodologies.
   • Coordinate with internal stakeholders and external vendors to ensure successful execution.
5. Process Improvement
   • Analyze existing IT and business processes and identify improvement opportunities.
   • Implement technology-driven solutions to enhance efficiency, productivity, and control.
   • Support digital transformation initiatives across departments.
6. Vendor Management
   • Select, manage, and evaluate IT vendors, service providers, and consultants.
   • Negotiate contracts, SLAs, pricing, and service levels.
   • Ensure vendors meet performance, security, and compliance requirements.
7. Estimation & Cost Control
   • Prepare IT budgets, cost estimates, and forecasts.
   • Monitor IT spending and control operational and project costs.
   • Optimize IT resources to ensure cost-effective solutions without compromising quality.
8. Team Leadership & Support
   • Lead, mentor, and manage the IT team.
   • Define roles, responsibilities, KPIs, and development plans.
   • Ensure effective user support and service delivery across the organization.

Qualifications & Experience

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.

Professional Certifications

Professional certifications (PMP, ITIL, COBIT, ERP certifications) are an advantage.

Experience

Minimum 10 years of progressive IT experience, including managerial or leadership roles.

Proven Experience In

• Strategic IT planning and governance
• Infrastructure and data center management
• ERP implementation and planning
• System integration
• Project management
• Vendor management
• Cost estimation and budget control

Skills & Competencies

• Strong leadership and decision‑making skills
• Excellent project and stakeholder management abilities
• Strong analytical, planning, and problem‑solving skills
• Ability to translate business needs into IT solutions
• Excellent communication skills in English (Arabic is an advantage)

Preferred Industry Experience

Logistics, ports, bonded zones, warehousing, transportation, or large operational environments is highly preferred.