Hotel Cleanliness Expert

Sheraton; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A renowned hospitality company in Jeddah seeks a Guest Environment Expert to maintain cleanliness and enhance guest experiences. Responsibilities include cleaning rooms and public areas, stocking supplies, and providing service to guests promptly. The ideal candidate will demonstrate strong service skills, physical stamina, and attention to detail. This position requires the ability to perform a variety of tasks to create a welcoming environment for guests.

Qualifications

• Ability to deliver guest service requests promptly and courteously.
• Experience in maintaining cleanliness of hotel spaces.
• Capable of lifting items up to 50 pounds without assistance.

Responsibilities

• Deliver guest service requests promptly and courteously.
• Clean rooms, bathrooms, and public spaces as per standards.
• Stock and restock carts and supplies as needed.

Skills

Guest service skills

Housekeeping knowledge

Attention to detail

Physical stamina

Job description

POSITION SUMMARY

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

Key Success Factors

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

RESPONSIBILITIES

• Deliver guest service requests promptly and courteously.
• Stock and restock carts and supplies as needed.
• Clean rooms, bathrooms, and public spaces following standard procedures.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Maintain the appearance and cleanliness of the hotel to create a great guest experience.
• Adhere to company policies, procedures, and quality standards.
• Perform additional reasonable job duties as requested.

EEO STATEMENT

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.