Head waiter

Premium Solutions Consultancy; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading consultancy firm in Saudi Arabia is seeking an experienced Head Waiter to supervise a team of waitstaff, ensuring high standards of service and customer satisfaction. The ideal candidate will have at least 2 years of experience, a degree in Hospitality, and excellent communication skills. The role includes training staff, managing schedules, and complying with safety regulations. Accommodation and transportation are provided by the company.

Benefits

Accommodation provided

Transportation provided

Others as per Saudi labor law

Qualifications

• Minimum of 2 years' experience in a similar role.
• Experience in a hospital or healthcare facility is a plus.
• Ability to work calmly under pressure and resolve conflicts.

Responsibilities

• Train new and existing waitstaff on service etiquettes.
• Manage the team's daily schedules and workload.
• Ensure food orders are accurately handled and served.
• Monitor dining environment cleanliness and handle complaints.
• Maintain inventory of supplies and minimize waste.
• Assist in the hiring process and conduct evaluations.
• Ensure compliance with food handling and safety regulations.

Skills

Excellent English communication skills

Strong leadership skills

Interpersonal skills

Problem-solving skills

Education

Bachelor's degree or diploma in Hospitality or related field

Job description

our client in KSA is seeking a Head waiter f The ideal candidate will be responsible for supervising a team of waiters/waitresses, ensuring the highest standards of service and customer satisfaction are met, and maintaining a professional appearance and demeanor at all times.

Benchmarks and standards:

- candidates needs to be presentable (not overweight, no teeth issues, etc.) with Excellent English communication skills.

- our Benchmarks are High-end 5 stars hotels/ High-end fine dining restaurants for all positions mentioned above.

In addition, for the Head host position we can also source from High-end Fashion retail shops (Dior, Cartier, etc.)

Responsibilities

• Train new and existing waitstaff on hospital service etiquettes and procedures.
• Coordinate and manage the team's daily schedules and workload effectively.
• Ensure that food orders are properly taken, sent to the kitchen, prepared, and served within hospital food safety guidelines.
• Monitor the dining environment, ensuring cleanliness and comfort, and handle customer complaints and concerns diplomatically.
• Maintain inventory of supplies and food, ensuring waste is minimized and promptly reported.
• Assist in the selection and hiring process of new staff, and conduct regular performance evaluations.
• Ensure all waitstaff comply with hospital food handling and safety regulations.

Qualifications

• Minimum of 2 years' experience in a similar role.
• Bachelor's degree or diploma in Hospitality or related field
• Experience working in a hospital or healthcare facility will be considered a plus.
• Excellent communication and interpersonal skills.
• Ability to work calmly under pressure and resolve conflicts diplomatically.
• Strong leadership and problem-solving skills.
• Excellent English communication skills.

Basis Salary from 4000 to 5000 SR.

Accommodation : provided by company.

Transportation : provided by company..

Others as per Saudi labor law