Head therapist

Luxury Collection; Saudi Arabia; On-site; SAR 25,000 - 35,000; Full time

Job summary

A luxury hotel collection is seeking a qualified massage therapist to provide exceptional services to guests. The role involves ensuring guest comfort, maintaining cleanliness of the workspace, and assisting with staff training and management. Candidates should possess a National Massage Certification and have at least one year of related experience. This position requires excellent communication and customer service skills in a dynamic environment.

Qualifications

• National Massage Certification is required.
• At least 1 year of related work experience is preferred.
• Less than 1-year supervisory experience is acceptable.

Responsibilities

• Provide massage services to guests using various techniques.
• Maintain cleanliness of tools and treatment rooms during shifts.
• Assist in hiring, training, and motivating employees.

Skills

Massage techniques

Communication

Customer service

Education

Technical, Trade, or Vocational School Degree

Job description

Position Summary

Advise employees on in‑house groups, policy changes, or other pertinent information. Ensure consistency in services provided across providers. Provide massage services to guests using props and/or products. Promote, sell, and answer questions about spa/salon services. Ensure guest comfort and safety throughout service. Maintain cleanliness of tools, workstation, and/or treatment room throughout shift, and secure supplies and equipment at the end of each shift. Check computer for updates and changes to schedule and inform providers of last‑minute changes. Complete requisitions, stock, organize, and dispense products and supplies. Inspect work areas and tools/equipment to ensure conformance to company standards. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area.

Key Responsibilities

Assist management in hiring, training, scheduling, counseling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: Technical, Trade, or Vocational School Degree.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: Less than 1-year supervisory experience.

Required Qualifications

• License or Certification: National Massage Certification

Equal Opportunity Employer

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Company Overview

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe’s most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination’s heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.