Guest Experience Specialist – Food & Beverage

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality establishment in the Makkah Region is seeking a dynamic Waiter/Waitress to provide exceptional service to guests. This role involves performing food and beverage service according to high standards, greeting customers, and maintaining cleanliness. Ideal candidates should possess hospitality training and experience in high-volume restaurants, along with excellent guest service skills. Join us to create memorable dining experiences and enhance guest satisfaction in this vibrant setting.

Qualifications

• Previous experience as a Waiter/Waitress in a high-volume restaurant.
• Good command of English is essential.

Responsibilities

• Perform all necessary tasks to service food and beverage.
• Greet and seat customers professionally.
• Acquire in-depth knowledge of the menu.
• Monitor quality of food & beverage served.
• Practice good customer relations and address complaints.
• Maintain hygiene and cleanliness standards.
• Manage service preparations effectively.
• Ensure minimum wastage and breakage.
• Use upselling techniques to enhance guest satisfaction.

Skills

Guest service

Interpersonal skills

Adaptability

Teamwork

Education

Diploma/degree in hospitality

Job description

A leading hospitality establishment in the Makkah Region is seeking a dynamic Waiter/Waitress to provide exceptional service to guests. This role involves performing food and beverage service according to high standards, greeting customers, and maintaining cleanliness. Ideal candidates should possess hospitality training and experience in high-volume restaurants, along with excellent guest service skills. Join us to create memorable dining experiences and enhance guest satisfaction in this vibrant setting.