Guest Experience Leader — Saudi (Senior Supervisor)

Marriott Hotels Resorts; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading global hotel brand is seeking a Guest Experience Senior Supervisor to manage all aspects of guest check-ins and enhance overall customer service. The role involves training and motivating staff, ensuring quality standards, and handling guest requests. Candidates should possess at least one year of relevant experience in a supervisory role and a high school diploma. Join a passionate team dedicated to providing exceptional experiences for guests in Riyadh.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process all guest check-ins, verify identity and payment.
• Assist management in training and motivating employees.
• Ensure adherence to quality standards and report safety issues.

Skills

Guest check-in process

Supervisory skills

Customer service

Education

High school diploma or G.E.D. equivalent

Job description

A leading global hotel brand is seeking a Guest Experience Senior Supervisor to manage all aspects of guest check-ins and enhance overall customer service. The role involves training and motivating staff, ensuring quality standards, and handling guest requests. Candidates should possess at least one year of relevant experience in a supervisory role and a high school diploma. Join a passionate team dedicated to providing exceptional experiences for guests in Riyadh.