Guest Experience Hostess - Warm Welcome & Seating Expert

Hilton; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Hostess to deliver exceptional service at Hilton Makkah Convention Hotel. The role requires a positive attitude and excellent communication skills to manage guests' needs and queries efficiently. Applicants should be flexible, possess good grooming standards, and ideally have experience in Food and Beverage sectors. The position offers a full-time schedule and focuses on creating remarkable guest experiences.

Qualifications

• Experience in Food and Beverage department and/or industry.
• Previous experience of cash handling.
• Knowledge of Food Hygiene Regulations.

Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of menu and all products.
• Assist callers courteously and promptly.
• Comply with hotel security, fire regulations and health legislation.

Skills

Positive attitude

Good communication skills

Customer service commitment

Excellent grooming standards

Flexibility

Teamwork ability

Education

Degree in a relevant area

Job description

A leading global hospitality company is seeking a Hostess to deliver exceptional service at Hilton Makkah Convention Hotel. The role requires a positive attitude and excellent communication skills to manage guests' needs and queries efficiently. Applicants should be flexible, possess good grooming standards, and ideally have experience in Food and Beverage sectors. The position offers a full-time schedule and focuses on creating remarkable guest experiences.