General Manager

Jack's Pizza; Dammam; On-site; SAR 400,000 - 600,000; Full time

Job summary

A local pizza restaurant in Dammam is seeking a Store Manager to oversee daily operations, manage team performance, and ensure customer satisfaction. The ideal candidate should possess management experience, strong communication skills, and a proactive mindset for team and store growth. This role involves working flexible hours, including evenings and weekends.

Benefits

Earned vacation time

401k

Monthly Bonuses

Annual Bonus

PTO

Tip sharing

Qualifications

• 1-5 years of management experience required.
• Willingness to work 45-50 hours weekly, including evenings and weekends.
• Ability to lift up to 40 lbs if required.

Responsibilities

• Manage inventory to control food costs and ensure quality products.
• Recruit, train, and supervise team members.
• Resolve customer issues promptly.

Skills

Relationship-building skills

Delegation abilities

Strong communication skills

Decisiveness

Adaptability

Basic math skills

Education

High school diploma or GED

Job description

Jack’s is always looking for energetic teammates who want to make some dough.

At Jack’s Pizza, the phrase JACK’D UP embodies our spirit—whether we're making pizzas or recognizing our Team Member of the Month. We support team member growth, both professionally and personally. If you're looking to earn extra income, we offer opportunities for delivery drivers, pizza cooks, cashiers, and corporate roles.

• No early mornings
• Earned vacation time
• 401k
• Tip sharing

The Store Manager is accountable for the overall success of a store, including leading, controlling, and measuring results in line with company policies, procedures, and legal requirements. This role requires a proactive leader who takes ownership of the store's growth and success, as well as the development of the team.

PAY

• Monthly Bonuses
• Annual Bonus
• PTO

RESPONSIBILITIES

• Manage inventory to control food costs and ensure quality products
• Maintain high performance standards and expectations
• Complete administrative tasks such as banking and paperwork
• Create a respectful and valued environment for team members
• Recruit, train, supervise, and recommend team members for management roles
• Address disciplinary issues appropriately
• Forecast labor and sales costs
• Enhance profitability through effective management tools and policies
• Build community relationships and increase sales via local marketing
• Implement and monitor operational action plans
• Make daily decisions on staffing and operations
• Lead and train team members on company culture and procedures
• Maintain positive morale and staff retention
• Resolve customer issues promptly
• Uphold energy and cooperation aligned with company values
• Understand each team member's role in customer loyalty
• Perform all store operations, including customer service and food prep
• Ensure high service standards with respect and courtesy
• Continuously improve standards through actions and hiring
• Monitor call timing, food prep, and delivery to meet customer promises
• Follow food safety guidelines and legal requirements
• Maintain store presentation according to company and legal standards
• Prioritize personal appearance and hygiene

REQUIRED SKILLS AND EXPERIENCE

• High school diploma or GED; at least 18 years old
• 1-5 years of management experience
• Strong relationship-building and influence skills
• Delegation and priority management abilities
• Decisiveness and action-oriented mindset
• Adaptability to change
• Basic math and computer skills
• Ability to handle a fast-paced, sometimes stressful environment
• Willingness to work 45-50 hours weekly, including evenings, weekends, and varied shifts
• Reliable transportation and insurance
• Positive attitude, honesty, punctuality
• Enjoy interacting with diverse people
• Excellent communication skills—oral, written, body language
• Ability to lift up to 40 lbs if required

The above statements describe the general responsibilities and expectations for this role. They are not exhaustive and may be modified by the company as needed.