Front Office Duty Manager - Guest Experience Leader

Accor; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality group in Saudi Arabia seeks an experienced Front Office Supervisor to enhance guest satisfaction and manage the reception lobby. The ideal candidate will have at least 2 years of experience in a similar role, strong leadership skills, and a good command of English. Additional language skills are a plus. This position requires physical stamina for standing long hours and the ability to work shifts.

Qualifications

• Pleasant personality with a good appearance.
• 2 years experience in FO supervisory role.
• Physical ability to stand for 8 hours daily.

Responsibilities

• Meet guests daily to enhance guest satisfaction.
• Handle guest comments and complaints with follow-ups.
• Organise the host-ables for optimum effectiveness.

Skills

Service and guest oriented

Leadership skills

Written and spoken English

Additional language knowledge

Tools

Opera

Job description

A leading hospitality group in Saudi Arabia seeks an experienced Front Office Supervisor to enhance guest satisfaction and manage the reception lobby. The ideal candidate will have at least 2 years of experience in a similar role, strong leadership skills, and a good command of English. Additional language skills are a plus. This position requires physical stamina for standing long hours and the ability to work shifts.