Front Desk Operations Leader

Courtyard By Marriott; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A hospitality company in Saudi Arabia is seeking a Front Office Supervisor to assist in managing front office functions and supervising staff. You will ensure exceptional guest experiences and operational efficiency. The ideal candidate should have at least 2 years of experience in the guest services sector and a high school diploma. This role requires strong leadership and interpersonal skills to resolve guest issues, train staff, and maintain service standards.

Qualifications

• Minimum 2 years experience in guest services or front desk.
• High school diploma or GED is required.
• 2-year degree in hospitality preferred but not required.

Responsibilities

• Manage day-to-day front office operations.
• Ensure high quality of guest services.
• Handle guest complaints and resolve conflicts.
• Supervise front desk staff and operations.

Skills

Guest services

Complaint resolution

Interpersonal skills

Leadership

Education

High school diploma or GED

2-year degree in Hotel Management or related field

Job description

A hospitality company in Saudi Arabia is seeking a Front Office Supervisor to assist in managing front office functions and supervising staff. You will ensure exceptional guest experiences and operational efficiency. The ideal candidate should have at least 2 years of experience in the guest services sector and a high school diploma. This role requires strong leadership and interpersonal skills to resolve guest issues, train staff, and maintain service standards.