Field Service Engr II

Honeywell International Inc; Saudi Arabia; On-site; SAR 120,000 - 160,000; Full time

Job summary

A global technology company is seeking a skilled Field Service Engineer II in Saudi Arabia. The role involves technical installations, troubleshooting, and ensuring customer satisfaction. Candidates must have a Bachelor's degree in Electronics or Electrical Engineering, with 5-8 years of relevant experience and a strong grasp of BMS systems. The company offers diverse career opportunities and a commitment to innovation and diversity within the workplace.

Benefits

Group medical insurance

Paid annual leave

Market-specific training

Diversity and inclusion culture

Qualifications

• Minimum 5-8 years in field service engineering or similar role.
• Experience in BMS systems, preferably Honeywell.
• Knowledge of NFPA, ASHRAE Standards, Global, and Saudi Building Codes.

Responsibilities

• Provide on-site support for technical installations and troubleshooting.
• Serve as primary technical liaison between the company and customers.
• Maintain detailed records of service work and performance.

Skills

Strong problem-solving abilities

Excellent communication skills

Technical skills

Ability to work independently

Proficiency in diagnostic tools

Education

Bachelor's degree in Electronics or Electrical Engineering

Job description

The Future Is What We Make It.

When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.

By changing the way we fly, fueling jets in an eco‑friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Make the Best You.

Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.

Join us and Make an Impact.

Field Service Engineer II

The Senior Field Service Engineer is responsible for providing on‑site support for technical installations, troubleshooting, testing & commissioning and repairs of complex products and systems. This role involves frequent customer interaction for problem resolution and fostering customer satisfaction through effective service delivery.

Role & Responsibilities

Technical Expertise: Demonstrate extensive knowledge of the products and services offered, providing Testing & Commissioning, engineering, programming, designing maintenance, and repairs as needed.

Field Support: Serve as primary technical liaison between the company and customers, conducting field service calls and ensuring timely resolution of issues.

Verify system functional performance to ensure proper operations according to contract requirements, shop drawings/sequence of operations, etc.

Test, calibrate, and verify system and peripheral devices (testing to be performed according to all applicable standards and codes).

Demand Generation: Generate leads from contracted sites, estimate support, and supply quotes to customers on additions and extras identified or as requested.

Diagnostics and Troubleshooting: Analyze and resolve customer issues by diagnosing malfunctions and recommending corrective actions.

Training and Development: Mentor junior field service engineers and provide training to customers on product usage and maintenance.

Documentation: Maintain detailed records of service work, including reports on equipment performance and recommendations for service improvement.

Safety & Compliance: Ensure all activities are conducted in a safe and compliant manner according to company standards and governmental regulations.

Qualifications

Education: Bachelor’s degree in “Electronics or Electrical “engineeringor Equivalent from an approved institution or reputable university.

Experience: Minimum of 5‑8 years in field service engineering or a similar role, with a proven track record of successful installations, Testing & Commissioning of complex systems.

BMS experience is mandatory (Honeywell BMS systems are preferred), other low‑current systems knowledge/experience will add value.

Working knowledge and certifications of NFPA, ASHRAE Standards, Global and Saudi Building Codes.

Understanding databases, ICT & Networks, Servers, RAID’s and PCs.

Ability to travel (up to 20%).

Skills

• Strong problem‑solving abilities and technical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in using diagnostic tools and software relevant to the products.

What We Value

• The ability to demonstrate BA/HBS core business and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks.
• Actively collaborating with the team while displaying a leadership mindset.
• Stay informed about updates and advancements in products, projects and maintenance practices.
• Ability to drive change and innovation.

We Offer

• The opportunity to work on the world’s most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us.
• Group medical insurance plan life.
• Paid annual leave and time off work.
• A culture that fosters inclusion, diversity and innovation.
• Market specific training and ongoing personal development.

If this is your dream role, then we'd love to hear from you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.