Field Service Engineer / Maintenance Technician

Mase Consulting Ltd; Riyadh; On-site; SAR 130,000 - 170,000; Full time

Job summary

A leading engineering firm in Saudi Arabia is seeking a Field Service Engineer / Maintenance Technician to support customers in the Riyadh region. The successful candidate will have a strong mechanical background, with at least 2 years of experience working on complex industrial equipment. This role involves routine service and troubleshooting, as well as ensuring customer satisfaction in a rapidly expanding market.

Benefits

Transport Allowance

Housing Allowance

21 Days Paid Vacation

Qualifications

• At least 2 years of experience in service engineering or a related field.
• Comfortable working with high-value complex machinery.
• Valid local driving license and right to work in Saudi Arabia.

Responsibilities

• Support pharmaceutical manufacturers in Saudi Arabia.
• Conduct routine service and calibration work.
• Attend customer calls for breakdowns and repairs.

Skills

Advanced English proficiency

Mechanical skills

Problem-solving abilities

Education

Degree level education preferred

Tools

Industrial automation systems

Robotic equipment

Job description

Field Service Engineer / Maintenance Technician

Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex equipment?

Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Field Service Engineer / Service Technician to support customers in the Middle East with a focus on Saudi Arabia. (Equipment training provided).

Why This Company?

This leading industrial automation manufacturer has grown 20% over the past 12 months and in line with the acquisition of new customers and to ensure continued world class service they now wish to expand their service team in Saudi Arabia.

Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry’s most advanced production equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality.

Rewards & Benefits

• 130K – 170K SAR Basic Salary (dependent on experience)
• Transport Allowance
• Housing Allowance
• 21 Days Paid Vacation (rising to 30 with service) + Public Holidays
• 1.8K SAR Vacation Bonus
• Health Insurance
• Overtime (paid at 1.5x your regular salary)
• Occupational Hazard Insurance

About The Role

As a Field Service Engineer / Service Technician you will work from a home office and be responsible for:

• Operating in an 80% mechanical and 20% electrical role.
• Working within a service engineering team supporting pharmaceutical manufacturers in the Middle East with a particular focus on Saudi Arabia. The main concentration of customers in Saudi Arabia are in the Riyadh, Mecca and Al Qasim regions.
• Attending a low number of customer calls as each case can be extremely complicated and time consuming.
• On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training.
• Working to preventative maintenance and installation work which is often booked 2-3 months in advance, whilst also reacting to more pressing breakdowns and repairs.
• Working with the engineering planner to coordinate activities and movements.
• Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair.
• Completing service visit reports.

About You

The successful candidate will possess at least 2 years of service engineering / technician experience, gained working on complex equipment, which could include but not limited to, Industrial Automation, Robotics, Scientific Equipment, Food Processing, Logistics Automation, End of Line Packaging, Semiconductor Manufacturing, Metalworking Equipment, Robotic Welding, Robotic Spraying, Biomedical, Scientific or other high value complex equipment.

Candidates must speak advanced level English and be multiskilled with a mechanical focus. You must be comfortable travelling in the Middle East and spending nights away from home when needed.

A degree level education is beneficial, but not essential, as is experience working in a cleanroom or sterile environment.

It is, however, essential you have a logical and methodical approach to finding faults and be comfortable working on high value machinery.

A valid local driving license is essential, as is the right to work in Saudi Arabia. My client doesn’t offer sponsorship.

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Interested in this role? Here’s what happens next…

Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days.

Thank you for taking the time to read about this opportunity. We look forward to hearing from you,

Team Mase.

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Job Ref: 161-6493-LI

Field Service Engineer / Maintenance Technician

Location: Saudi Arabia - Ideally based in the Riyadh, Mecca, Al Qasim or surrounding regions.

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