Customer-Facing Receptionist & Admin Support

TASC Outsourcing; Al Khobar; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading recruitment firm is seeking a Receptionist / Administrative Assistant to support a client in Al Khobar. The ideal candidate will possess strong customer service skills, able to assist customers professionally and coordinate device repairs. Responsibilities include welcoming customers, understanding technical issues, documenting interactions, and ensuring customer satisfaction throughout the service process. This role is perfect for those who thrive in a customer-focused environment.

Qualifications

• Customer-focused individuals with strong communication and coordination skills.

Responsibilities

• Welcome and assist customers in a professional manner.
• Understand customer issues related to electronic devices.
• Receive malfunctioning devices and ensure proper handover.
• Coordinate with customers for device repairs and pickups.
• Follow up with customers for feedback after pickups.
• Ensure accurate documentation and smooth coordination.
• Maintain high customer satisfaction.

Skills

Customer service orientation

Strong communication skills

Coordination skills

Job description

A leading recruitment firm is seeking a Receptionist / Administrative Assistant to support a client in Al Khobar. The ideal candidate will possess strong customer service skills, able to assist customers professionally and coordinate device repairs. Responsibilities include welcoming customers, understanding technical issues, documenting interactions, and ensuring customer satisfaction throughout the service process. This role is perfect for those who thrive in a customer-focused environment.