Commercial Quality Manager

GSK plc; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading pharmaceutical company in Saudi Arabia seeks a Quality Manager to oversee local and commercial quality activities. The role involves leading quality investigations, ensuring compliance with regulatory standards, and coaching cross-functional teams. Ideal candidates are Saudi Nationals with a Bachelor's degree in life sciences or similar, possessing at least 5 years of relevant quality experience. Proficiency in English is required, and Arabic is advantageous. The position is primarily on-site with occasional hybrid flexibility.

Qualifications

• Minimum 5 years’ experience in quality within a regulated healthcare or pharmaceutical environment.
• Practical knowledge of Good Manufacturing Practice (GMP) and local regulatory requirements.
• Proven experience leading investigations and CAPA.

Responsibilities

• Provide local commercial quality oversight for products and supply activities.
• Lead quality investigations and corrective and preventive actions (CAPA).
• Support inspection readiness and audits as the local quality contact.

Skills

Quality Management

Root Cause Analysis

GMP Knowledge

Stakeholder Management

Coaching Skills

English Proficiency

Arabic Language Skills

Education

Bachelor’s degree in life sciences, pharmacy, engineering, or related field

Job description

GSK Saudi Arabia is committed to supporting Vision 2030 and the Saudi Arabian National Agenda including Saudization in line with the hiring and the training and development of Saudi National capability.

Role purpose

Join GSK to lead local and commercial quality activities in Saudi Arabia, ensuring safe and compliant supply to patients. You will partner with commercial, regulatory, medical, supply chain and global quality teams to maintain quality standards, drive investigations and CAPA, and support inspection readiness. This role offers visible impact, career growth, and the chance to help GSK unite science, technology and talent to get ahead of disease together.

Key responsibilities

• Provide local commercial quality oversight for products and supply activities in Saudi Arabia.
• Lead and manage quality investigations, root cause analysis, and corrective and preventive actions (CAPA).
• Maintain and improve local Quality Management System documentation, procedures and work instructions.
• Support inspection readiness and act as the local quality contact for audits and regulatory interactions.
• Provide quality input into commercial processes such as product launches, promotional materials reviews, and complaint handling.
• Monitor and report on quality performance metrics and trend analysis to local and global stakeholders.
• Coach and train commercial and cross-functional teams on quality expectations and good practices.
• Participate in or lead internal audits; respond to audit/inspection findings and implement remediation.
• Collaborate with global quality, regulatory and supply partners to implement quality standards and continuous improvements.

Basic qualifications

• Saudi National.
• Bachelor’s degree in life sciences, pharmacy, engineering, or a related field.
• Minimum 5 years’ experience in quality within a regulated healthcare, pharmaceutical, or medical products environment.
• Practical knowledge of Good Manufacturing Practice (GMP) and relevant local regulatory requirements.
• Proven experience leading investigations, root cause analysis and CAPA.
• Strong written and spoken English; Arabic language skills advantageous.
• Ability to work on-site in Saudi Arabia; primarily on-site with occasional hybrid flexibility based on business needs.

Preferred qualifications

• Experience with commercial quality, promotional compliance, or supply chain quality activities.
• Familiarity with global quality systems and working within a matrix organization.
• Experience supporting regulatory inspections or audits.
• Training or certification in quality management, auditing, or investigation techniques.
• Strong stakeholder management, coaching skills and experience implementing process improvements or digital quality tools.

Work Environment

This is an on-site role based in Saudi Arabia. Travel across the assigned territory may be required.

How to Apply

If you’re ready to join us in this impactful role, apply today! Together, we’ll get ahead of disease and shape the future of healthcare.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.