Do you want to make your mark in an exciting category focusing on innovation and expansion? Are you driven to grow a business and position it as a leading functional dairy solutions partner in the Foodservice, Bakery, and Food Manufacturing space?
As a Commercial Manager , you will be responsible for developing and growing the Food Service and Food Manufacturing business profitably, while supporting the company's journey to become a key player in the functional dairy applications sector across the Middle East. This role involves close collaboration with international and regional teams, with a strong focus on delivering value to customers and driving market growth.
Key Areas of Responsibility
- Manage and grow sales by developing and executing a business plan that covers sales, revenue, expense controls, and payment collections.
- Take ownership of accurate monthly sales forecasts to ensure effective raw material and production planning.
- Drive an ambitious growth strategy for the Bakery channel; manage existing accounts and develop new industrial bakery and food manufacturing customers.
- Develop and implement a growth plan for the B2B dairy market with a focus on local market penetration.
- Build strong technical and commercial knowledge to position the company as a solutions provider rather than a commodity seller.
- Work closely with customers and internal teams across Commercial, Supply Chain, Insights, NPD & Innovation to develop tailored functional product solutions.
- Develop an in-depth understanding of local consumer and bakery market strategies; attend customer meetings and proactively influence business development.
- Analyze and report on local market data to maximize business performance, identify new opportunities, and drive growth strategies.
- Optimize commercial and operational processes in collaboration with customers and internal stakeholders to deliver best-in-class customer service.
- Develop annual commercial budgets in line with business objectives; monitor performance against KPIs and update forecasts regularly.
- Prepare management reports and continuously recommend strategies for business improvement.
- Act as the local Food Manufacturing expert, providing market insights and trends to the wider regional team.
Key Requirements
- Masters degree in Marketing, Business, or related field.
- 5 to 7 years of sales / commercial experience in Food Service, QSR, Bakery, or Dairy industries.
- Highly energetic with excellent communication, negotiation, influencing, and presentation skills.
- Strong commercial acumen with proven ability to close opportunities effectively.
- Ability to interpret P&L, value chains, and numerical data; strong attention to detail with a sense of ownership and accountability.
- Capable of building multi-level relationships within customer organizations.
- Collaborative, resilient, and professional with excellent interpersonal skills.
- High level of integrity, self-motivation, and analytical skills.
- Willingness to travel as required.
- Based in KSA, working closely with cross-functional and regional teams / customers.
Additional Value Requirements
- People Management Skills : Ability to handle conflict, motivate teams, and mentor colleagues.
- Managerial Skills : Planning, leading, organizing, and managing projects effectively.
- Analytical Skills : Ability to interpret market insights, reports, and consumer feedback.
- Stress Tolerance : Capable of working under pressure while remaining composed and solution-oriented.