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A leading training institution in Saudi Arabia is seeking a dedicated Chat Support Executive to enhance customer experiences through effective communication and proactive issue resolution. You will handle inquiries and guide customers across multiple channels, ensuring high-quality service. Proficiency in Arabic and English is essential. This is a full-time remote position based in Saudi Arabia, ideal for those who wish to contribute to service efficiencies and client satisfaction.
Summary: A dedicated Customer Care Coordinator is pivotal in elevating the client experience by delivering attentive support and proactive issue resolution across multiple channels. Responsibilities include handling inquiries, guiding customers through product details, and ensuring consistent, high‑quality service. With strong communication in Arabic and English, collaboration across departments is enabled to resolve issues promptly and improve service processes.
Company Description Reports To: Head of Business Development Location: Remote (Saudi Arabia-based) Work Arrangement: Full-time, …