Assistant Store Manager - Fashion Retail

Apparel Group; Jeddah; Sur place; SAR 38 000 - 52 000; Plein temps

Résumé du poste

Apparel Group in Jeddah, Makkah, Saudi Arabia, is seeking an Assistant Store Manager to support the Store Manager in maintaining efficient store operations and high service levels. The role develops staff capabilities and supports sales performance while ensuring brand standards are upheld.

The position emphasizes retail leadership, customer engagement, visual merchandising, and end-to-end responsibility in the Store Manager's absence, within a full-time fashion retail environment.

Qualifications

• Experience in fashion retail is a plus
• Strong customer service mindset
• Leadership and teamwork abilities

Responsabilités

• Assist the Store Manager with store operations according to company standards.
• Take end-to-end responsibility for store operations in the absence of the Store Manager.
• Ensure employees follow brand policies and procedures.
• Audit store administration and resolve issues.
• Manage daily staff rosters, leave requirements and grievances.
• Provide feedback to leadership on employees and products.
• Promote loyalty programs to encourage repeat sales.
• Maintain current product knowledge and fashion trends.
• Uphold visual merchandising standards across the store.
• Monitor store security and safety protocols.

Description du poste

Assistant Store Manager - Fashion Retail Job Snapshot

Role: Assistant Store Manager - Fashion RetailLocation: Jiddah, Makkah, Saudi ArabiaIndustry: Apparel and FashionFunction: Store-Branch ManagementExperience: Not specifiedJob Type: Full-time

Position Overview: The Assistant Store Manager - Fashion Retail role in Jiddah, Makkah, Saudi Arabia supports the Store Manager in maintaining efficient and profitable store operations while ensuring customers receive a consistently high level of service. The position develops retail staff capabilities, supports sales performance, maintains operational and visual standards, promotes customer loyalty and assumes end-to-end responsibility for the store when the Store Manager is absent.

Job Details

Country: Saudi ArabiaCity: Jiddah, MakkahIndustry: Apparel and FashionFunction: Store-Branch ManagementSalary: Not disclosedGender: No PreferenceCandidate Nationality: Not specifiedJob Type: Full-time

Store Operations and Leadership

• Assist the Store Manager with implementing store operating procedures according to company standards.
• Take end-to-end responsibility for store operations in the absence of the Store Manager.
• Ensure employees consistently follow brand and company policies and procedures.
• Regularly audit store administration and resolve identified issues.
• Manage daily staff rosters, leave requirements and employee grievances.
• Provide feedback to the Store Manager and Area Manager regarding employees and products.

Customer Service and Sales

Ensure retail employees have the skills and operational support required to provide high levels of customer service and maximize sales opportunities.

• Promote the Club Apparel Loyalty Program to encourage customer loyalty and repeat sales.
• Maintain knowledge of the group 's brands to support suggestive selling.
• Keep current with new products, trends and fashion directives to anticipate and respond effectively to customer needs.
• Maintain strong product knowledge to support sales and minimize stock loss.

Visual and Brand Standards

Maintain visual merchandising standards throughout the store in accordance with established VM requirements. Ensure the store team understands and follows the presentation standards expected by the brand.

Security and Store Awareness

Maintain awareness and vigilance regarding store security at all times and ensure security responsibilities are handled without negligence.

Role Requirements

• Fashionable and well-groomed professional presentation.
• Up-to-date product, fashion and trend knowledge.
• Ability to guide retail staff in delivering high levels of customer service.
• Ability to manage store operations independently when the Store Manager is absent.
• Ability to stand for extended periods.
• Physical capability to perform heavy lifting as required.