Sales Associate - Fashion Retail

Apparel Group; Jeddah; On-site; SAR 33,000 - 60,000; Full time

Job summary

Apparel Group in Jeddah, Makkah, Saudi Arabia is seeking a Sales Associate for fashion retail to represent the brand, boost sales, and deliver excellent customer service. You will help customers, manage stock and merchandising, operate the POS, and support store operations with a flexible schedule.

The role emphasizes welcoming customer experiences, upselling opportunities, and strong product knowledge across multiple brands.

Qualifications

• Bachelor's degree.
• Effective communication and interpersonal skills.
• Ability to contribute to a welcoming customer experience.
• Previous experience in a sales role is preferred.
• Strong product awareness and customer service skills.

Responsibilities

• Greet customers and assist them in selecting products suited to their needs.
• Engage proactively with window shoppers and support their conversion into buyers.
• Promote the company loyalty program to encourage repeat sales.
• Follow the GUEST customer service model: Greet, Understand, Explain, Sell and Thank.
• Maintain knowledge of group brands to provide recommendations and cross-sell.
• Explain product features, benefits, materials and care instructions.
• Identify upsell and cross-sell opportunities.
• Maintain awareness of promotions and available merchandise.

Skills

Customer service

Communication

Interpersonal skills

Upselling

Cash handling

Education

Bachelor's degree

Tools

POS system

Inventory management

Job description

Sales Associate - Fashion Retail Job Snapshot

Role: Sales Associate - Fashion Retail Location: Jiddah, Makkah, Saudi Arabia Industry: Apparel and Fashion Function: Sales-Retail Experience: Previous sales experience preferred Job Type: Full-time

Position Overview

The Sales Associate - Fashion Retail role in Jiddah, Makkah, Saudi Arabia is responsible for representing the brand, maximizing sales opportunities and delivering exceptional customer service. The position supports customers throughout their shopping experience, maintains merchandise and visual standards, operates the POS system and contributes to stock availability while following operational responsibilities assigned by the Store Manager or Assistant Store Manager.

Job Details

Country: Saudi Arabia City: Jiddah, Makkah Industry: Apparel and Fashion Function: Sales-Retail Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full-time

Customer Service and Sales

• Greet customers and assist them in selecting products suited to their needs.
• Engage proactively with window shoppers and support their conversion into buyers.
• Promote the company 's loyalty program to encourage repeat sales.
• Follow the GUEST customer service model: Greet, Understand, Explain, Sell and Thank.
• Maintain knowledge of the group 's different brands to provide relevant recommendations and support cross-selling.
• Explain product features, benefits, materials and care instructions accurately.
• Identify appropriate upselling and cross-selling opportunities.
• Maintain awareness of current promotions and available merchandise when assisting customers.

Merchandising and Stock

• Ensure merchandise is presented attractively and according to established store layout and visual merchandising standards.
• Follow VM guidelines and applicable stock management procedures, including requirements for clearance merchandise.
• Maintain accurate records for incoming and outgoing inventory.
• Replenish merchandise on the sales floor to maintain product availability.
• Re-merchandise stock when required.
• Maintain current product knowledge to support customer recommendations and minimize stock loss.

Point of Sale and Transactions

• Operate the Point of Sale system efficiently for billing and customer transactions.
• Balance the cash till at the beginning and end of each shift.
• Process cash, credit card, voucher and automatic debit payments accurately.
• Issue receipts, refunds and change correctly.

Store Standards and Security

Maintain a professional and well-groomed appearance while representing the brand. Remain vigilant regarding store security and follow established loss prevention policies and procedures. The role also requires flexibility to work extended hours during peak sales periods when required.

Desired Qualification

• Bachelor 's degree.
• Effective communication and interpersonal skills.
• Ability to contribute to a welcoming customer experience.
• Previous experience in a sales role is preferred.
• Strong product awareness and customer service skills.