Assistant Outlet Manager - Saudi Talent

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A prominent hotel in Makkah is looking for an Assistant Outlet Manager to lead a dynamic team in the Food & Beverage sector. The role requires managing daily operations, maintaining standards of cleanliness, and ensuring guest satisfaction. Candidates should possess a degree in hospitality, relevant experience, and proficiency in English. This fast-paced role demands effective communication and strong leadership skills.

Qualifications

• Fluency in written and spoken English is required.
• Prior experience in Food & Beverage is essential.
• Supervisory or management training certifications are advantageous.

Responsibilities

• Prepare employee schedules and ensure adequate manpower.
• Maintain cleanliness and upkeep of the outlet.
• Plan promotions and manage beverage purchases.
• Ensure sanitary conditions per health codes.

Skills

Team management

Customer service expertise

Effective communication

Planning and organization

Adaptability

Education

Degree in hospitality

Tools

MS Office

Windows

POS systems

Micros

Job description

We are currently seeking for ambitious, dynamic, self-motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service. As an Assistant Outlet Manager you are responsible to achieve the optimum level of guest satisfaction and departmental profitability in an atmosphere of teamwork and high team morale, whereby your role will include key responsibilities such as:

Responsibilities

• Prepare schedules for all employees according to the forecast and within the limits of the manning guide to ensure adequate manpower at all times and under the guidance of the Outlet Manager
• Ensure proper maintenance and cleanliness of all areas within the assigned outlet
• Be involved in planning of promotions, beverage purchases and pricing under the supervision of the Outlet Manager
• Ensure sanitary conditions according to health codes and hotel standards
• Supervise the daily operation under standards fixed by Hotel Management and Outlet Manager
• Define training needs and propose training programs in co‑relation with Outlet Manager and continuously train subordinates to achieve highest level of professionalism
• Ensure correct handling of equipment to minimize breakages and losses

Skills

Education, Qualifications & Experiences

You should ideally have a degree in the hospitality field with previous experiences in the Food & Beverage field and further detailed beverage trainings. You must also have fluency in both written and spoken English and need to be proficient in MS Office, Windows and POS systems. Familiarity with Micros would be desirable, as well as previous international experiences will be highly regarded.

Knowledge & Competencies

The ideal candidate will be a well presented, young and trendy manager with an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person with a charismatic and approachable character and you’ve undergone basic supervisory / management development training certifications. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi‑cultural team and guests alike, while possessing following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results