Assistant Manager - Reservation (Saudi Nationality)

SupportFinity™; Al Khobar; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality organization in Al Khobar seeks an Assistant Manager for the Reservations Department. The successful candidate will assist the Reservation Manager while collaborating with Marketing and Sales to maximize Room Yield. Responsibilities include inventory control and delivering exceptional customer service in accordance with brand standards. Ideal candidates possess a degree in Hospitality or Tourism management and at least 2 years of experience in Reservations or Front Office operations.

Qualifications

• Minimum 2 years' work experience as Assistant Manager in either Reservation or Front Office.
• Experience as Team Leader in a larger operation is preferable.

Responsibilities

• Assist the Reservation Manager in managing the Reservations Department.
• Work closely with Marketing and Sales to maximize Room Yield.
• Deliver exceptional customer service in line with the Hyatt's Brand Standards.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

University degree or diploma in Hospitality or Tourism management

Job description

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Full-time

Negotiable

Advanced (5-10 yrs)

Organization – Grand Hyatt Al Khobar

To assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through inventory control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Summary

To assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through inventory control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.