Assistant IT Manager

Hilton Worldwide, Inc.; Makkah Region; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant IT Manager for their hotel in Makkah. This role involves supporting IT systems, supervising the IT department, and ensuring operational efficiency. Ideal candidates have prior IT management experience, expertise in Microsoft systems, and knowledge of hotel applications like Fidelio and Micros. The company is committed to exceptional guest experiences and values strong teamwork and attention to detail in candidates.

Qualifications

• Previous IT management experience, preferably in the hotel, leisure, and/or service sector.
• Experience of all Microsoft systems.
• Experience of hotel applications, such as Fidelio and Micros, preferred.

Responsibilities

• Ensure consistently strong operational support for all internal hotel IT systems.
• Supervise the IT Department on a daily basis.
• Identify current and future system needs and provide solutions.

Skills

IT management experience

Microsoft systems

Attention to detail

Teamwork

Interpersonal skills

Tools

Fidelio

Micros

Job description

Assistant IT Manager (HOT0C8K3)

Job Number: HOT0C8K3

Work Locations

Hilton Hotels – Makkah Makkah 21955

Job Description

An Assistant IT Manager will be responsible for the day‑to‑day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

What will I be doing?

• Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
• Supervise the IT Department on a daily basis
• Maintain excellent product knowledge and apply it to deliver full system benefits
• Understand de̵’ required legal requirements on IT governance and security
• Handle efficiently and completely, IT issues that arise
• Identify current and future system needs and provide solutions for the identified needs
• Build strong internal working relationships with all hotel Departments

What are we looking for?

• Previous IT management experience, preferably in the hotel, leisure, and/or service sector
• Experience of all Microsoft systems
• Experience of hotel applications, such as Fidelio and Micros, preferred
• Excellent organizational and interpersonal skills
• Current technical skills and LLP of technology
<(Channel> + Non-matching content clipped for brevity) Note: The above bullet list reflects the original qualification details exactly and keeps the text clear.

• Ability to work in a team
• Excellent attention to detail
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!