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Italian-Speaking Remote Support Coordinator – Portugal
Resumo da oferta
A leading customer service provider is seeking an Italian speaking User Support Coordinator to work fully remotely from Portugal. The role involves handling customer inquiries, providing product support, and ensuring high levels of customer satisfaction. Ideal candidates will have excellent problem-solving skills, be proficient in Italian, and hold a European passport. Competitive salary and performance-based incentives are offered, along with full training and opportunities for career growth.
Serviços
Qualificações
- Must hold a European passport.
- Already residing in Portugal.
- Previous experience in customer service is advantageous but not required.
Responsabilidades
- Handle inbound customer inquiries via phone, email, and chat.
- Assist with product information, troubleshooting, and issue resolution.
- Deliver excellent customer service while ensuring a positive customer experience.
- Follow up on customer requests and escalate issues when necessary.
Conhecimentos
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.