Italian-Speaking Remote Support Coordinator – Portugal

Cbtalents; Vila Nova de Gaia; Teletrabalho; EUR 16 740 - 27 900; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance-based incentives

Full training provided

Career growth potential

Resumo da oferta

A leading customer service provider is seeking an Italian speaking User Support Coordinator to work fully remotely from Portugal. The role involves handling customer inquiries, providing product support, and ensuring high levels of customer satisfaction. Ideal candidates will have excellent problem-solving skills, be proficient in Italian, and hold a European passport. Competitive salary and performance-based incentives are offered, along with full training and opportunities for career growth.

Qualificações

• Must hold a European passport.
• Already residing in Portugal.
• Previous experience in customer service is advantageous but not required.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Conhecimentos

Proficiency in Italian

Exceptional problem-solving skills

Interpersonal skills

Descrição da oferta de emprego

A leading customer service provider is seeking an Italian speaking User Support Coordinator to work fully remotely from Portugal. The role involves handling customer inquiries, providing product support, and ensuring high levels of customer satisfaction. Ideal candidates will have excellent problem-solving skills, be proficient in Italian, and hold a European passport. Competitive salary and performance-based incentives are offered, along with full training and opportunities for career growth.