Danish Language Customer Support | Premier Global Brand

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Meal allowance

Transport allowance

Health insurance

Welcome Bonus

Possible airfare reimbursement

Access to affordable accommodation

Job summary

A leading global brand is looking for a Danish Language Customer Support Representative to join their Lisbon team. You will assist Danish-speaking customers with inquiries and technical questions, ensuring a premium experience. The role includes a competitive onboarding program and perks such as meal and transport allowances, health insurance, and opportunities for international career progression.

Qualifications

• Fluent in Danish and English.
• Strong communication skills and customer-first attitude.
• Ability to troubleshoot technical issues.

Responsibilities

• Respond to calls, emails, and chats from customers.
• Deliver answers and solutions in a professional manner.
• Work collaboratively in an international team.

Skills

Fluent in Danish (C2)

Strong communicator

Problem-solver

Detail-oriented

Team player

Job description

About the job Danish Language Customer Support | Premier Global Brand

Are you passionate about delivering excellence and fluent in Danish? Would you like to represent one of the world's most esteemed premium brands, renowned for innovation, quality, and elegance? Join our Lisbon team and be the voice of an iconic brand, inspiring customers across Europe!

About the Role

As a Customer Support Representative, you'll provide outstanding service to Danish-speaking customers, supporting them with inquiries, technical questions, and the premium experience they expect from a top-level European brand.

What You'll Do:

• Respond to incoming calls, emails, and chats from Danish-speaking customers
• Deliver first-class guidance, answers, and solutions in a friendly, professional manner
• Troubleshoot minor technical concerns and escalate complex cases
• Actively listen to understand every customer's needs, ensuring satisfaction
• Work in a collaborative, international environment, sharing best practices and learning every day

Who You Are:

• Fluent in Danish (C2) and English (B1)
• Strong communicator with a customer-first attitude
• Problem-solver, detail-oriented, and a team player

Why Join Us?

• Represent a prestigious brand with a global fanbase
• Be part of an energetic, diverse, and supportive team in sunny Lisbon
• World-class onboarding and continuous training for your growth
• Meal allowance and Transport allowance
• Health insurance from day 1 (free after 6 months)
• Welcome Bonus in 4 installments based on your dedication
• For relocators: Possible airfare reimbursement and access to affordable accommodation
• Modern workspace and international career progression opportunities

Application Process

• Quick and smooth steps: Submission Validation Call Assessments Interview(s) Offer Welcome to the team!

Confidential client, more details will be shared with the shortlisted candidates.

Are you ready for your next adventure? Experience the best of Lisbon and your career with a world-class brand. Apply today!