German-Speaking Insurance CX Specialist – Portugal (Signing Bonus)

Cbtalents; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading insurance company in Portugal seeks a German Customer Experience Associate. The role involves managing customer inquiries, providing detailed information, and ensuring high satisfaction levels. Candidates should be fluent in German at a C1-C2 level and possess strong communication skills. The role offers a €3,000 signing bonus, competitive salary, relocation support, and health insurance from day one.

Serviços

€3,000 Signing Bonus

Competitive salary & performance bonuses

Meal allowance

Transport allowance

Health insurance from day 1

Relocation support

Qualificações

• Fluent in German, both spoken and written.
• Prior experience in insurance customer service is a plus.
• Must have an EU Passport or valid work permit.

Responsabilidades

• Handle customer inquiries via phone and email.
• Assist with policy cancellations and coverage questions.
• Manage inbound and outbound calls.

Conhecimentos

Fluency in German (C1-C2 level)

B2 level English

Strong communication skills

Ability to stay calm under pressure

Descrição da oferta de emprego

A leading insurance company in Portugal seeks a German Customer Experience Associate. The role involves managing customer inquiries, providing detailed information, and ensuring high satisfaction levels. Candidates should be fluent in German at a C1-C2 level and possess strong communication skills. The role offers a €3,000 signing bonus, competitive salary, relocation support, and health insurance from day one.