Spanish Language Customer Support | Lisbon's Leading Brands

Cross Border Talents; Lisboa; Presencial; EUR 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance from day 1

Welcome Bonus paid in 4 installments

Airfare reimbursement after 6 months

Optional room in a shared apartment

Descripción de la vacante

A leading customer service provider in Lisbon seeks Spanish speakers to join their team as Customer Support Representatives. You will respond to customer inquiries, provide information, and maintain records. Fluency in Spanish and good English skills are required. Full training is provided, and a supportive work environment awaits you. Apply now and be part of a vibrant team!

Formación

• Customer service experience is a plus.
• Eligibility to work in Portugal.
• Ability to work onsite in Lisbon.

Responsabilidades

• Respond to customer inquiries via phone, email, or chat.
• Provide accurate product information and resolve questions.
• Maintain records of customer interactions.

Conocimientos

Fluency in Spanish (C2)

Good command of English (B1)

Excellent communication and interpersonal skills

Strong problem-solving skills

Descripción del empleo

Spanish Language Customer Support | Lisbon's Leading Brands

Job Openings Spanish Language Customer Support | Lisbon's Leading Brands

About the job Spanish Language Customer Support | Lisbon's Leading Brands

Do you speak Spanish and have a passion for helping others? Join a leading company in Lisbon and launch your international career in customer service!

About the Role

We are seeking motivated and customer-focused Spanish speakers to join our vibrant team onsite in Lisbon. In this role, you'll be the frontline voice representing top international brands, delivering an exceptional customer experience every day.

What You'll Do

• Respond promptly and professionally to customer inquiries via phone, email, or chat
• Provide accurate product/service information, resolve questions, and ensure customer satisfaction
• Troubleshoot basic issues and escalate complex cases to the relevant department
• Maintain detailed records of customer interactions
• Uphold a positive, solution-oriented approach to every customer interaction
• Collaborate with team members and share best practices to continually improve the service

What We Are Looking For

• Fluency in Spanish (C2) and a good command of English (B1)
• Excellent communication and interpersonal skills
• Previous customer service experience is a plus, but not required. Full training provided!
• Strong problem-solving and organizational skills
• You must be eligible to work in Portugal and able to work onsite in Lisbon
• Health insurance from day 1 (with a small monthly fee; free after 6 months)
• Welcome Bonus paid in 4 installmentsrewarding commitment and attendance
• For Lisbon only: Airfare reimbursement (up to 400 after 6 months) & optional room in a shared apartment for up to 12 months.
• International, friendly, and supportive work environment

Application Process

• Submission & validation
• First call
• Online assessments
• Interview(s)
• Job offer & onboarding

Ready to build a fulfilling career and make a difference for customers around the world? Apply now and become part of our diverse Lisbon family!

Confidential client, more details will be shared withshortlisted candidates.