Customer Support (French) Car Rental Company - Porto, Portugal

Cross Border Talents; Porto; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading car rental firm is seeking a French-speaking Customer Support Representative in Porto, Portugal. The role focuses on delivering excellent customer service to French-speaking clients. Key qualifications include fluency in French and customer service experience. The company offers relocation support and a meal allowance, making it an exciting opportunity in a vibrant city.

Serviços

Relocation support: Room in shared apartment at €280/month

Meal allowance

Opportunity to work in a vibrant city

Qualificações

• 1+ years of experience in a contact center or customer service environment (preferred).
• Ability to work independently and collaboratively.

Responsabilidades

• Provide customer service to French-speaking customers.
• Assist with inquiries, bookings, and resolve issues.
• Collaborate with teams to ensure customer satisfaction.

Conhecimentos

Fluency in French (C1/C2)

Problem-solving skills

Strong communication skills

Teamwork

Descrição da oferta de emprego

Overview

Location: Porto, Portugal (On-site)

Contract Type: Full-Time

Are you ready for a new adventure in Porto, Portugal? We have an exciting opportunity for a French-speaking Customer Support Representative to join a leading Car Rental Company! If you have a passion for delivering excellent customer service and want to be part of a dynamic team, this is the perfect opportunity for you!

Responsibilities

• Provide top-notch customer service to French-speaking customers, assisting with inquiries, bookings, and resolving issues.
• Work in a fast-paced, team-oriented environment to ensure customer satisfaction and efficient operations.
• Help customers with reservations, cancellations, and modifications while ensuring a seamless experience.
• Collaborate with other teams to provide accurate and helpful information to customers.

Qualifications

• Fluency in French (C1/C2) with strong communication skills.
• 1+ years of experience in a contact center or customer service environment (preferred).
• A problem-solver with a positive and proactive attitude.
• Ability to work independently and as part of a team.

Benefits

• Relocation support: Room in a shared apartment for up to 12 months at 280/month (all utility bills included), directly discounted from your pay slip.
• Meal allowance to keep you fueled throughout the day.
• Opportunity to work in a vibrant and growing city with a rich culture and stunning views.

Why Porto?

Porto is one of Europe\'s most up-and-coming cities! It offers a perfect blend of modern city life and old-world charm. With beautiful views of the Douro River, picturesque architecture, delicious food, and a welcoming community, Porto is the ideal place to live and work. The affordable cost of living and warm climate makes it a perfect spot for your next career move.

If you have a passion for customer service, speak French fluently, and are ready for an exciting new chapter in Porto, apply now!

Start your journey with us today and enjoy everything Porto has to offer!