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Jobs in Johor Bahru, United States
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Regional Bancassurance Manager, Johor Melaka Region
Etiqa Insurance and Takaful
Johor
On-site
MYR 60,000 - 80,000
13 days ago
Discover more opportunities than anywhere else. Find more jobs nowHead of Sales / Commercial Sales Lead (Cruise & Hospitality)
Turn Capital 龍丞資本
Johor
Hybrid
MYR 100,000 - 150,000
13 days ago
Connect with headhunters to apply for similar jobsRelationship Manager, Premier Banking (Southern)
RHB Banking Group
Johor
On-site
MYR 50,000 - 70,000
13 days ago
Construction Manager (Civil & Architecture) - Johor
Private Advertiser
Iskandar Puteri
On-site
MYR 100,000 - 150,000
14 days ago
ERP Consultant | Iskandar Puteri
Hirehub Management Sdn. Bhd.
Iskandar Puteri
On-site
MYR 150,000 - 200,000
14 days ago
EY Graduate Programme - Tax (Global Compliance & Reporting)
Ernst & Young
Iskandar Puteri
On-site
MYR 100,000 - 150,000
14 days ago
Senior Personal Assistant or Special Officer (Chairman Office)
ISKANDAR WATERFRONT SDN BHD
Johor
On-site
MYR 20,000 - 100,000
14 days ago
Graduate Accounting Executive (Degree in Finance / LCCI / Diploma in Accounting) / 财务会计人员
KWNG Group Holdings Sdn Bhd
Johor
On-site
MYR 100,000 - 150,000
14 days ago
Account Program Manager
Celestica
Johor
On-site
MYR 120,000 - 160,000
Full time
13 days ago
Job summary
A multinational electronics manufacturer located in Johor, Malaysia, seeks a Program Manager to oversee customer projects. Responsibilities include managing communication, ensuring project profitability, and coordinating multi-functional teams. The ideal candidate will have significant experience in program management, strong leadership skills, and familiarity with SAP. This role is integral to maintaining customer satisfaction and compliance with contractual agreements.
Qualifications
- At least 8 to 10 years of working experience in program management.
- Experience in a managerial role for 2 to 3 years.
- Ability to manage a team and ensure compliance with contracts.
Responsibilities
- Coordinate the delivery of products and services with customer expectations.
- Manage communication and relationships with customers.
- Monitor project phases and ensure timely implementation of changes.
Skills
Program management
Interpersonal skills
Leadership
Logical thinking
Education
Bachelor’s Degree or equivalent
Tools
SAP
Job description
Detailed Description
- Responsible to meet and deliver all commercial aspects of the account and with the support of a multifunctional Customer Focus Team (CFT) coordinate the delivery of products and services, aligned to the expectation of the client.
- Focus is on benefit realization, adherence to contract agreements and manage scope creep to maintain expected/quoted financial performance while minimize risks and maximize opportunities.
- Be the focal point of communication with customers for the in charge project
- Co-ordinate engineering, purchasing, planning and production activities to meet customer’s request.
- Monitor all phases of projects through various reports and communicate to customers.
- Monitor and ensure EC teams timely implementation of ECO and communicate cost impact to customers to recover E&O
- Respond to customer inquiries and complaints.
- Monitor and ensure all necessary documentation is received from customers to successfully launch new products and make changes to existing products.
- Ensure profitability of the Program under charge.
- Supervise the various activities of the Program and Planning teams
- To implement and review cost reduction localization program with the customer.
- Ensure compliance to contract and/or customer specific requirements/Statement of Work (SOW) and responsible to document additional agreements not included in the contract.
- Develop and maintain business relationship; Maximize customer satisfaction
- Manage the relationship with the customer through weekly, monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments or overall progress of the account.
- Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
- Monitors, reports and coordinates any troubleshooting of accounts receivables (AR)
- Approves changes to standard costs and updates sales price. Claims raw materials premium and PPV to customer when applicable.
Requirements
- Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, in related discipline.
- Preferably with at least 8 to 10 years of working experience, especially in a related environment & program management skill and 2 to 3 years of experience in managerial role.
- Good interpersonal skills for effective communication at all levels, including with senior management, customers, suppliers and factory personnel. Pleasant personality and people-oriented
- Numerically inclined with strong logical thinking and business acumen
- Proven experience managing a team and a team player with well-developed leadership style and mature personality.
- Working knowledge of SAP is preferred
- Understand the business and can forecast revenue and control costs ensuring compliance with the quote and contract agreements.
- Ability to read, analyze and interpret technical operations, supply chain and financial reports. Ability to respond to common inquiries or complaints from customers.
- Ability to effectively present information to internal and external executive management.
- Demonstrates expert functional, technical and people and/or process management skills.
- Able to work independently and customer focused, Positive thinking, independent and able to work pressure to meet tight deadlines.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.